just to update on my end, this firmware version worked for me. the other Annke C800 accepted the 3xxxx firmware while the one I had a problem with (same model?!?!) accepted the 1xxxx
I have an annke c800 I91BM which I upgraded to 5.5.800 a year ago. I can't upgrade it to any newer version. I start the upgrade and it's stuck at 0. Any ideas?
I've reset the camera to factory defaults and tried again. All of this was using a web browser.
I got a status message of "Upgrading failed". I tried this on the 5.5.801 firmware, annke c800 aka I91BM.
I downloaded the firmware from hikvision Europe, from the G5 platform, 5.7.1 folder
Have you upgraded the annke C800 camera with this firmware? Mine gives an error and doesnt want to upgrade to 5.7.1. I'm on 5.5.801
Also, I dont have the playback button.