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Hi. I'm changing from the DB1 to the DB1C but am struggling to add the DB1C into the top section of Batch Configuration. What is the format of the password or where do you find it. On the DB1 you used a format plus the verification code but the DB1C unit and manual don't seem to have a...

I didn't get a chance to try a breaker test, however I had another power-cut last night and it went back to softap_XXXXXX

Hi. Yes I did the reset, reboot, and changed the SSID to EZVIZ_xxxxx as the guide indicates but the EZVIZ_xxxxx wouldn't stick. It goes back to Softap_xxxxxx after a reboot. So I reloaded the Hikvision firmware last night followed the instructions and after the third attempt, it managed it to...

Sorry, I thought I mentioned, if I do a reset (partial restoration) after an upgrade the Wifi goes back to Direct Mode (factory default) with softap_xxxxxx

It's an EZVIZ DB1 and I upgraded from EZVIZ to Hikvision firmware following your instructions. It works perfectly except for this power down issue. If I do a reset (partial restoration) the Wifi goes back to Direct Mode (factory default) with softap_xxxxxx and I have to reset the the SSID to...

I get the same issue that the Wifi goes back to Direct Mode (factory default) sometimes when the doorbell is powered down, or in my case if I have a power cut as I did this morning. Each time I have to go back into batch configuration, change the SSID to EZVIZ and then reconnect the doorbell to...

Hi. My DB1 is all connected and has Hikvision firmware. It's recording to my Hikvision NVR but I cannot get it to email me images of events (PIR events). I see the events in HikConnect but don’t get the event emails. My old Hikvision 2MP doorbell had normal events and did email them. Is it that...

Not sure I want to go the route of a UPS for a doorbell. And the doorbell works perfectly all the time so I don't think the transformer is the issue. I'm wondering if the internal battery is faulty as no-one else is having this issue. I see other posts here about changing the password of the...

I’m in the UK and am using a 16v power adapter which I also used for my last Hikvision 2MP doorbell. No issues when it’s running but I have a lot of power cuts where I live. Occasionally a few Powercut’s in the same day. Also I turned the power off recently as I needed to temporarily use the...

Sorry. Not sure if my post posted correctly. Would anyone know why my DB1 upgraded to Hikvision firmware loses its’ network connection SSD (local Wi-fi) and reverts to SSD Softap when the DB1 is powered down for a short period? Have to use Batch Configuration to put the SSD back each time. Thanks.

Understood. I have done all that and followed the the 101 guide and the Hikvision firmware guide. My DB1 is now on Hikvision firmware but will not reconnect to my network if I power it down and up again. The above instructions seem slightly different to the firmware change guide. In the guide it...

In the 101 instructions to load Hikvision firmware you have to change Softap to EzViz Wi-fi SSD then use Hik-Connect to connect the doorbell. It works but reverts back to Softap after power is off for a few minutes so I have to start again

Hi. New here. I have the EzViz DB1 and have successfully converted it to Hikvision firmware per the instructions on here (thanks). I have a couple of issues. 1) If the power goes off for more than a few minutes the it goes back to Softap instead of EzViz and I have to reconnect laptop to Softap...