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Is a settings export made when blue iris is running as a service different from a settings export made when it is not running as a service? Thanks I am running blue iris 4

At one point blue iris used to store an alert image in the alerts folder when an alert was triggered. Then the database could be recreated and it would use the alert images as markers in a clip. Now my system stores alerts in the database. I find this troublesome because I have no way to...

How do I ensure blue iris is keeping count of NoSignal? What setting is it? 3 of my cams it works as expect. The other 5 always show 0. Any help would be appreciated. Thanks

So I have my cameras set to record continuous. Then I have nation detection enabled. My problem is that when I double click an slert it plays the entire clip shouldn’t it only play the alert?

I have noticed blue iris losing alerts. This happens overnight. Every night my system decides to delete all alerts more than one week old. The clips are not affected. I have clips set to save for 45 days. Why are some of my alerts being cleared every night?! I rely on those alerts for my...

Recently my bi windows machine had a fatal crash and I had to reinstall BI. I am still running bi4 because I prefer it over bi5. When the new machine finished recreating the database my alerts were missing from several days. I can see it loaded the clips. It Just failed to “extract” the alerts...