Search results

I've noticed for awhile after an old android app update that the wan connection was slow to connect and load vs the speed on lan but I put up with it and double notifications for the same alert for awhile. I don't know if that helps at all but suddenly I can't connect at all by wan now. Thought...

When I first setup BI years ago there were only ever 2 users I created. At some point during an update I noticed a 3rd user account called "local_console" but didn't think much of it at the time. Today I inspected it closer and revealed its password set for it which was something like 33egl34ee...

Hey guys, I started noticing that my DS-2DE4A220IW is not refocusing with optical zoom as it used to when new. I had no other issues with it and I'm wondering what could be causing it.. I first noticed it at night but now in the day time it also won't refocus after zooming, it just sort of...

Hey guys! Lightning struck my place and I did not have my components in a surge protector at the moment it happened which was also by chance because normally it is protected. The timing sucks but initially it looked as if the only component that fried was the modem. The other parts being the...

So somehow a setting got changed and now i'm receiving these endless login and logout notifications from users (seemingly only to the admin account) through the Android BI app. I'm also getting a clips notification that gives a status of the clips and computer. It's driving me crazy and the...

I've been getting hundreds of this error ever since adding my first PTZ and I can't seem to find anything about it. Any ideas what's causing it?

Currently going crazy trying to understand why my new DS-2DE4A220IW keeps coming up as No Signal Error 8000007a (Check Port/User/Password) 0 despite the ip, port and user/pw being 100% correct and everything power cycled AND working fine when logging directly into camera! I've never had this...

This is more of a 2 part question. The other question being, If price were no concern and all else were equal, do you believe an extra megapixel provides a significant amount of additional detail to help with the identification of a suspect?

My DS-2CD2T42WD-I5 suddenly went dark on me in blue iris. I can still see a little bit of details but i'm almost certain the IR stopped working because it was fine all day until the sun began to set yet I can still see both red "snake eyes" on when I go out and look at it. I've tried power...

A local company is telling me there is no licensing required for installers here and I can't seem to find anything online to verify that he's right or wrong. Only this really old article about an attempt to do so: Philly eyes installer licensing | Security Systems News I know permits are...

It's a tall order but i'm on the hunt for the best brand, model and price with the following required specs: At least 2MP & H.265 At least 20-30x Optical Zoom At least IK08 Motorized Varifocal PTZ Newest 2017 models and no glare issues preferably. Onboard storage and Audio/Alarm inputs or...

So my Hikvision DS-2CD2T42WD-I5 & Blue Iris has been working great then this morning an intruder trespassed and went right under the camera out of view, did something for 5m and then left. The camera triggered fine but I didn't notice it until the evening so I went out at night to see if there...