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Same problem here but for WAN and LAN. Push notifications work, but no preview image or gif. Ran the remote access wizard and all working perfectly, have the rich notification box ticked, have alert image box ticket, still nothing.

I've been getting this issue for some time, looks like the whole 4.3.0 and beyond has fixed it for me. Had 'dancing' grass for a few months.

No discrete card, latest drivers. Opened Handbrake and it gives me the H.264 QSV option, so quick sync is enabled.

Not working for me here. Setting hardware acceleration and restarting the service, BI has no signal for all six of my hikvision 2332 cameras. Disabling hardware acceleration and restarting the service and everything is back to normal. /edit i7 4790 here.

Yep, it almost gave me a heart attack, my PoE switch is around $1,000 and only 8 months old, was going to be annoyed as heck having to RMA it, thankfully just a software issue.

Ok, bear with me here. All today (appeared since 4.2.6.6 installed) I've been getting lost signal all day on all six cameras. I've spent the evening testing, ensured BI had the latest version, turned watchdog off on all cameras, all was good on that end. Checked all my cables with a proper...

SOLUTION! Well, a solution to the problem, but somewhat of a workaround. So I took fenderman's advice and checked the groups, tried a few different things, nothing. Finally narrowed it down to the setting "Allow disarm time by delaying alerts". I basically have this set so that when I get...

Correct, the alerts are in the app, just don't appear in the notification centre. To me, logging into the app is just like logging into the console, so by logic, the alerts just aren't making it to my phone. And huh.......you might be onto something here. Going to check the groups when I get...

Yep. This is *just* normal alerts. Sending a test alert from the push notification box works exactly as intended, but when a real alert goes off, nothing.

Notifications are set to on and background app refresh is also on. I've actually disabled notifications and re-enabled them and no dice.

Exactly, but I'm happy to let that slide, I just need an alert, basically a timestamp of when *something* happened, which I can revert back to. I'm actually wanting to fiddle with the settings at some point, but need to get the notifications issue resolved first.

I'm finding it's working good at the moment, detects the motion I want. I also have the cameras duplicated with motion detection off that record 24/7, so as long as I get a tiny bit of motion, I can always go back and look at the streaming footage. If I have detect reject off, I have a lot of...

Here are the screenshots from my BI setup and the app settings. Also tried turning off 'in app alerts' but still no dice. Motion detection works fine though, I still get clips and images from motion alerts, just the alerts don't come through the notification centre, they are there on the app...

Good to hear it's just an isolated problem. Yep, rebooted the phone before reinstalling. Also tried the notification reset trick that apple advises devs where you delete the app, turn the date forward a day, then reboot, reinstall the app and fix the date. Still no dice. The weirdest thing is...

Exactly what I'm thinking. The alerts are happening in the console/service, but just not 'making it' to the notification centre. I remember a while back there was a certificate issue which prevented notifications, I wonder if this is an issue. I assume more people would be saying so if this was...

To be upfront, I have been dealing with Ken on this but so far haven't found a solution. I have alerts set up in BI for motion for all six cameras and use the iOS app and running BI as a service. There has literally been zero change to my setup (other than BI updates) that has changed. Up...

Add the cameras to one group, call it something like 'motion' and add the cloned, hidden cameras to another group called 'stream'. Disable access to the 'stream' group on a per user basis. This is exactly what I did, as I don't want to see the cloned cameras in my browser. I also have...