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I'll send the link to the IT manager. Just an FYI here's part of the conversation which took place... "The issue isn’t that the installers don’t work. The issue is that we need some sort of install file that can support a silent install, as we’re trying to deploy the app through Azure...

I was getting the "Red Ring of Death" as my son would call it. Also, the remote view was going off line. It would show "0" cameras for that location. I'd have to go to the office, delete and re-add the site. Sometimes I'd have to factory re-set the recorder.

The Axis Companion series recorders are very sensitive. There's a warning that says not to attempt to move the recorder unless you first shut off the power... I think they're mechanical hard drives.

I just edited my original post. The sales rep suggesting another brand is the Hikvision sales rep. He understands that he's losing about $100K in business... :(

I just posted the same type of question about 10 minutes ago...

My customer has about 60 remote locations. They originally had me installing Axis Companion series cameras and recorders. About 25 sites are done. This system is cloud based. The remote view was fine, the problem was with the hardware. The recorders would fail and I'd have to make long trips to...

I mistakenly looped the POE output port to the CAT5 port on my T8414 and now the tester won't power up (yes I know I'm an idiot). I tried to take the unit apart to see if there is a fuse which is blown but I can't separate the two halves of the case. Does anyone have any input here (besides...