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Just about to ditch comcast for AT&T fiber w/ gateway router. Only concern is ability to use BI, i.e. port forwarding. Is it possible? Is anyone doing it? Thanks.

"Edit" button grayed out on all three cams Any help appreciated.

Have 3 identical Sharx cams and two work fine. Recorded vids from the 3rd camera are skewed. See pix below: Likely, this is related to a changed setting in BI or in the camera setup, but I've compared settings to working cams and can't spot any differences. Thanks in advance for your help...

I installed a cam & BI for a friend. He runs BI 24/7 to monitor activity around his boat dock in Naples, FL. Today, I added his cam to my BI server in Indianapolis. Question: If I disable alerts on his camera in my BI server, can he still get alerts if he has alerts enabled in his BI server...

One of two cameras has a 1970 date in the upper, left-hand corner. It cannot be edited in the Video, Text & Graphics utility. Can someone help me understand why it's there and how to delete it? TIA

Disregard.... Appears to be an ip issue with pc.

While on vacation, Comcast service was lost and when restored, my modem was issued a different IP address. As I'm not a business, a static IP address is not available. I'm aware of "no-ip" and "dyn-dns", however, I read the follow in BI and wondered to which checkbox this referred and...

THis may be a cam rather than a BI issue. One of the Sharx cams is issuing many alerts when the only objects moving in the hot spot rectangle are random bits of snow. OTOH, my wife drove her car through the hot spot and no alert was triggerred. Any counsel would be appreciated.

I'm not sure what changed. The setting in BI mimic those in the iPhone BI app, but it's not just the app. I cannot open the WAN address from a browser either. Support suggested the problem might be in the firewall, so I shut down my virus program, Windows Defender and Windows Firewall to...

Have 2 Sharx cams. When using Multi Live, both pick up sound but not when using BI. Likely, I've just not found how to enable sound in cam properties. Any help appreciated. TIA