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Hi, nah I'm far from perfect and I realise that, was just a little wired after admins last personal and negative reply. I did check and double check :-) just incase I missed something.

I'm too dumb and lack the common sense to do that lol

With regards to the software I can honestly say Blue Iris is really good and probably the best out there for the price!! Just because I experience some shortfalls along the line doesn't mean I should jump ship!

unfortunately not :-(

@fenderman Lol playing dumb nope but your insults are certainly not appreciated!! Okay so answer this a website doesn't state hours of operation, what should the customer assume? You've certainly contradicted yourself in your response "Really? 24/7 is never assumed unless explicitly stated"...

I totally understand what you mean. But then again: Working hours should be stipulated on his website to prevent any misunderstanding. I run a website and don't stipulate my availability that's because I'm available 24 / 7 and provide a service. With regards to payment I used the official...

Hi Ken I don't mean to rant but this is starting to frustrate me. I sent you payment and your not responding to any of my emails. Payment has been taken from my card through PayPal and I haven't received a serial key. Please have the common courteousy to respond and look after a new...

will do :-) thanks for your help :-) Much appreciated

I also used the website contact form aswell and http://www.mycommerce.com/shopper-support

I've also tried to contact them (support@blueirissoftware.com)to ask if they could confirm they recieved my payment and clarify the time it takes for me to get the serial but no repsonse

I used register@blueirissoftware.com

It wasn't an ebay listing it was directly from the website located here: http://blueirissoftware.com/

Hi thanks for your reply, yes that's right Blue Iris, I was just wondering what the time scale was for processing new orders? If this is an automatically generated system I never recieved a serial for this software. I can be patient :-)

Hey everyone I'm new but having a few problems already. I paid for the full version and paid via PayPal using the email suggested if the server wasn't working. I still haven't received my serial key. I have emailed support and had no response. Can anyone help