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Thanks for the direction!

I recently updated to 5.6.2.6 on 10/17/22, thought I had did the update before that one though. Ever since the update I am not showing any saved clips on the calendar on my mobile device and no clips show on the side bar clip screen. I raised my file limit size for new from 720ish to 1500 but...

no mcafee, app connects to but still freezes after a couple seconds, what kind of issues would cause the freezing ?Everything else is working like normal.

update: might of figured it out, in my virus software they had a setting set for Blue Iris to only allow designated ports, I switched it to allow all ports and now my app is not freezing. And canyouseeme.org is connecting!

Back to app not making connection, would my virus software be blocking something ? I would think not if the app works sometimes.

App working, but would only one user be allowed to access the app at a time? And when I select a single camera it shows live video for 3 seconds then freezes? I never had any of these problems before the upgrade.

Other things I am looking at that shouldn't have changed but may be affecting the problem. My WAN setup on the router has " Disable Port Scan and DoS Protection " checked off. My Internet setup has the "Get Dynamically from ISP " checked off. Just noticed the PC was picking up the wireless ip...

Port Forwarding Portmap Table...

clicked the bind button and nothing, banging my head!!!

no my WAN has been consistent throughout the changes

Back to square one, the app is not working again. It just stopped working one time when I went to open it?

Well finally got something to work, set BI PC to 81, not sure what the reasoning was for the error but its working now.

set BI PC with static ip and tried all the scenarios mentioned above and still cant get app to open, LAN and WAN refresh to adjusted ports when I change them

Now noticing the BI PC is picking up a wired ip address and a wireless ip address, could this be causing the issue?

I tried and to no avail, but my LAN for the BI server had changed form what it had previously been. I tried changing the ports in BI and on the router with the new LAN address and tried switching the LAN back to the old address with port 8080 and with same outcome.

Yes they jive both places have the same ip

So I tested both 80 and 81 and both failed, I tried changing to port 81 but nothing. I am not to versed in the router setup stuff, I know I had port forwarding enabled. My settings for the WAN setup should not have changed so ?

Ok, I did the upgrade and everything is working on the PC but my APP is not connecting, however I am getting alerts of motion? The LAN and WAN have stayed the same, I tried deleting the server on the app and then I scanned the QR code on the "user" tab but nothing seems to work?

I have version 4.8.4.4 and can not get the app to alert my phone if motion is detected. I've read upgrading is sometimes a pain, I am sure there is a cost as well. Opinions?

Well I am having the same issue again. Wife had to reset the router Monday morning and it cleared all my cameras off of BI. Had to adjust some settings and 3 out of the 8 are not working. When I click find inspect no ip's come up not even the ones that are working. I logged on the router and...

No never heard of it, all this stuff is over my head, read the VPN article understand a little. So it is basically going into my router and setting it up, don't have to do any other setup on other devices? We have 4 PC's, 1 MAC along with the 7 cameras and WIFI for our customers so I'm just...

Would only allowing me and my wife's mobile phones MAC addresses to be allowed to forward to that port be ok?

well thats the thing not sure, when I got back SAT morning and ran a find/inspect all the ip's came up. So I went into the router and did the address reservation for all the cameras and the computer that has BI. Also had to set the port forwarding to http 80-81

Thanks everyone I figured it out and got everything working good job !

The new router is a netgear nighthawk c7000 I think. I have a mix of sharx and GW cameras. The router picks up all the attached devices ip’s, so I know the ones that are left must be cameras. It’s just when I enter them in BI nothing happens. This is just for the last two, the previous 5 I...

Why are none of the ip’s appearing when I run a “find/inspect”? Is that the dchp reserv. issue too?

We recently had to get a new router/modem. Out of the 7 cameras 5 work but, even when I press the Find/Inspect button to look for available ip's nothing comes up even the ip's that are working. I went into my router and found all attached devices and pinged everyone that could possibly be a...

pressing profile 1 does nothing and I do not see the server>schedule uncheck override global, there is nothing that matches that below the screen shot i took

ok but i do not see anywhere to override, anytime i press the profile buttons nothing happens it stays in inactive

But inactive doesn't mean it stops recording correct? Because I am still seeing clips being saved in the app.