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I am experiencing this same issue. I can logon to BI app on Moto X Pure, can see thumbnails of cameras and clips and access the server profiles etc.. However if attempting to play a clip or access live view you just get the message "loading..." with no feed. If anyone finds a solution please...

I have this exact same issue. I transferred apps from my Moto X first Generation device to a Moto X pure, I can access server profile functions from the app and the main screen shows tiles with the camera views, however if I attempt open a live view it just shows "loading.." and will time out...