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Camera visible on HIK-connect app, but error on door station display
Hik intercom is straight forward and doesn’t choose the main-stream by itself. It is something wrong on the Dahua side. If you say the rtsp link is 100% correct and should point to sub-stream, then maybe something is not right there. Ask Dahua support. This means that even you already wrote... -
Camera visible on HIK-connect app, but error on door station display
VLC is running on capable hardware. Hik intercom is limited. You have to start with lower settings and then make adjustments and increase quality until it’s not working anymore. -
Camera visible on HIK-connect app, but error on door station display
It has to work! The Onvif protocol is there, so it’s just a matter of settings. Double check the subtype is 1. Try to keep both main and sub to H.264. Lower the resolution to 320 on substream (if it’s working you can increase it after) and lower the framerate of substream to 20. Bitrate looks... -
Camera visible on HIK-connect app, but error on door station display
Maaaan!!!! I figured it out. Change subtype=1, not “0”, in your XML. This specifically says what stream to be loaded. I missed that. Don’t listen to Hik support, they only follow a set of instructions, like robots. The above is a proof that your device indeed has Onvif protocol and this last... -
Camera visible on HIK-connect app, but error on door station display
I am out of ideas. You can try changing the compression of the main stream also to H.264 and then check if it’s working on Hik intercom and also on Hik App. You can even try to set lower resolution/framerate/bitrate of mainstream - just for testing to see if Hik is trying to load mainstream... -
Camera visible on HIK-connect app, but error on door station display
The only thing left you can try is to make the link using NVR ip and the camera channel (as seen on NVR). Also make sure the anonymous log in is enabled for Onvif NVR settings. It’s a good idea to check the camera video settings also on NVR. -
Camera visible on HIK-connect app, but error on door station display
That’s strange. Note that, you have to wait a bit and refresh a few times the app before camera appear for the first time. Try adding the ip camera using Hik Protocol and then check if they appear and work on HikVision app. This is just for testing. The XML looks good. -
Camera visible on HIK-connect app, but error on door station display
Usually, if the screen is black and no error, then is a codec/bitrate/resolution error - could also mean it is trying to view the main-stream, not the sub-stream. You still didn't tell if you can see the Dahua camera in Hik Vision Phone app - this is very important, because this will tell us if... -
Camera visible on HIK-connect app, but error on door station display
Unfortunately I am not at that location to check the settings. I have multiple Dahua cameras, different models, so there shouldn’t be a problem on Dahua side. I also managed to connect intercom camera to Dahua NVR using Onvif. What error do you get after waiting a while on the Hik screen? In... -
Camera visible on HIK-connect app, but error on door station display
You're right! The problem is on this this forum. When I try to insert the correct link using 2 x "/", after I post it, it is saved with only one "/". I checked these settings and it's working (Hik and Dahua). Did you checked these? 1. Set Onvif authentification to ”disable” on each camera (this... -
Delayed live view of IP cameras in Hik-Connect app, but perfect on same Wi-Fi
Everyone in the building is using their doorbells connected to their WiFi to upload the video stream to the internet. The main Hik and Dahua switches are connected together, but not connected to the internet. The internet connection is done individually via WiFi in each apartment. That is... -
Delayed live view of IP cameras in Hik-Connect app, but perfect on same Wi-Fi
Hi! I am quite sure internet speed is not the problem. We live in a very good 5G reception area. Also, when we tried adding the cameras using ONVIF protocol set on mainstream (so higher resolution and bitrate) the live view of Hik-connect app was very smooth, regardless of what network we tried... -
Delayed live view of IP cameras in Hik-Connect app, but perfect on same Wi-Fi
Hi! We live in a block of apartments where we have installed a HikVision intercom system. This is paired with 4 Dahua IP cameras. We managed to configure the indoor units to view outside Dahua IP cameras around the building. The only way we could see the cameras on the indoor screen and... -
Camera visible on HIK-connect app, but error on door station display
Great news! Indoor station: DS-KH6320-WTE1 The problem was that, by default, this unit reads the mainstream of the IP cams and there is no way to change it. I even tried to change it in the XML file, but it always reverts back. This is the only way to views live cameras on the HIk unit, Hik App... -
Camera visible on HIK-connect app, but error on door station display
Hi! (not sure where to post this) I live in an apartment building where is installed a HikVision intercom (with indoor stations in every apartment) and a Dahua surveillance camera system. We managed to reset the all the passwords and now we are trying to connect the Dahua IP cameras to...
