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I used to be able to get alarm notifications on my iPhone but it's stopped working and I can't work out why. I'm running the latest version (5.7.0.5) of BI on my PC and have a valid support licence. I'm running the latest version (2.03.07) of BI app on my iPhone. I have alerts set for each of...

Since I installed BI 5 (and then deleted and reinstalled) it refuses to remember any changes to the general settings or individual settings. It appears to save the changes I make (and the date stamp of the .reg files updates accordingly) but when I run BI 5 again it's forgotten the changes. Any...

Not sure what I'm doing wrong, but I'm trying to set a different motion detection area for a different PTZ preset but BI won't recognise it and keeps detecting motion according to the main motion detection zone. I've ticked 'Override motion zones' for the PTZ and have edited a zone, but no luck...

I've searched for a solution here but no success: I have one camera that needs to have its own set up at night. I've created a profile for it and also its own schedule with the 'override global schedule for this camera' box ticked but when it gets to the time to change to that schedule nothing...