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Here are the remote configs. Going to see what I can do on the NVR this afternoon. Camera A Channel 05 Time Difference* no clock Remote Configuration Camera Setting - Main Encode Mode H.265 MP4 Download: No Resolution D1 Frame Rate 20 Bitrate Type CBR Bitrate 512...

The camera on the right is the issue. Camera straight on produces workable mp4s.

The codec for the mp4 file that will not play on android/google plays in VLC - Codec MPEGH Part2/HEVC(H.265), same as the good camera. The only difference is the bad file has higher resolution and slightly lower frame rate.

Sorry, I was interrupted and did not mean to post an incomplete reply. When I save the playback to my android phone or fire tablet, the clip in question is labelled as an mp4, but cannot play in android or google photos media player. It does play fine in VLC. If I share it to whatsapp, it is...

I wish I could, but that is the issue. I have a 30 minute clip from a specified camera I ne Thanks for the info. I won't be able to provide that info unless it is in DMSS. I have no access to the server room and the camera in questions is 20 foot up a pole. Can't do what I was tasked to do...

Sorry, I do not have access to that information. I know I am new to cctv, but would it matter? I would think it is DMSS that receives the feed and that software saves the feed as mp4 or dav? Unless the camera is sending the DAV format and DMSS can play it and save it, but not convert it...

Greetings y'all, Newbee to DMSS software, but pretty tech savvy. My work has multiple security cams, some sort of DVR and DMSS software. It was setup years ago and all but forgotten about. I have figured out the basics and can playback and clip footage I need. The problem is: I can save...