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Hello, friend. I have the same camera ( C6F0SgZ3N0PcL2 ) with firmware: V20.1.38.16.28-20200226. The camera stopped to turn around and zoom! Nothing. Can I update my software with your version? Thank you:

I dont have these options:

I have this camera from maybe 2 years. I dont use any cyrcle or patrol. When I need, I turn the position, what I need.

Hello from Bulgaria. I have a 30X opticam zoom camera and 20 days ago, the PTZ stopped. After restart, the camera turns left, right, up and down and after this, goes to her last position. 15x zoom. This seems that all works, but why I cannot move nothing. Maybe need a update? Please help. Thank...