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Thanks bro, I’ll wait for Andy and hopefully he has a resolve to this issue. Cheers

Yeah its doing my head in. I have also tried a fresh install independently to NVR (not plugged in) but sadly didn’t help. Also tried a fresh install (hard reset) independent from the VTH but same thing. is blue iris only available on pc or do they do an iPhone app? I like the setup I have...

Hey mate, thanks for reply. Yep sadly I have done both. Had first unit replaced under warranty by reseller, I was certain this was going to rectify the problem but when I set it up it did the exact same thing. Which then made me think it was a DMSS issue and not a unit issue which lead me to...

The problem I have is 'custom audio/video encryption'. I made the silly mistake and turned it on ages ago. Now when I turn it off the VTO still asks for login authentication to view it but actually doesn’t work when you use the last password you had, even though the feature is turned off. It’s...

Hey mate, Is it just me or does looking thru your NVR recording around the time someone pushed the doorbell (VTO) to see who it was just the dumbest thing ever. DMSS app allows us to answer the VTO but does not record a motion clip of the event. It logs the time but (like you) when I click on...