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  1. K

    Videos via email start 4-5 seconds before motion is detected ...

    Other than the "videos via email" starting a few seconds earlier than desired, everything else seems to be working fine. When I view alerts directly in BI or via UI3 they always seem to start exactly when I would expect them to based on my settings. It is only the emailed videos that start...
  2. K

    Videos via email start 4-5 seconds before motion is detected ...

    In my old version of BI dated June 2020 (5.2.9.19) I do NOT have a setting called "Pre-trigger record time" as shown in the image above. Instead I have a "Pre-trigger video buffer" setting, and it does not come with the "Fully include with alert" checkbox option. Also my Video drop-down does not...
  3. K

    Videos via email start 4-5 seconds before motion is detected ...

    I want BI to send me a very short video via email when an alert is triggered. Currently I have BI configured to send me 7 seconds videos. This part is working, but the first 4-5 seconds are wasted because there is never any motion in them during this time. Why do the videos start several seconds...
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