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Problem is not able to backup even a single clip as NVR says there is 0 free bytes

Thanks for responding; after a week of trying I am still struck with not able to backup to the external HD.

When I plug external Hard drive with it's own power source Lorex 846 NVR shows as external HD present, but with 0.00kb free/0.00kb total. Then I tried with WD Passport drive (this one does not have it's own power source) but for this one it shows 0.00kb free/3.0 TB. Meaning it shows how big the...

Did it work; I have the same problem 0 bytes / 0 bytes, I mean exact same one. Then I tried with passport drive (this one does not have it's own power source) for the passport it says 0 bytes available out of 3 TB