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Thanks for help. In the end all configuration was correct on my side. the ISP blocked the ports to access VTO from outside via p2p. Issue resolved. Thanks for all your help

Apologies for confusion, i do use latest DMSS, just wanted to point out that i use iphone app. as for the ip addresses, my vto has a static ip within subnet. It does not change and within network device is accessible w/o any issues. not working only when phone is on another wan. what did you...

Hi, I have the following issue, My VTO2211 is working flawlessly when my phone with iDMSS is connected to the same LAN network. I receive push notifications, calls, can see video/audio. However whenever i leave the house, network is dropped and phone goes 5g - i cannot ping doorbell from DMSS...

Hi, I have the following issue, my VTO-2211 is working flawlessly when my phone is inside same network. I receive push, calls, can see video/audio. However whenever i leave the house and go 5g - i cannot connect to audio/video feed when call is made. Can anyone suggest something that might...