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I've installed one Univivi Infrared Illuminator, 850nm 6 Leds 90 Degree Wide Angle to improve the night vision of my Hikvision 2CD2032 camera. The box was not damaged, however the bracket came slightly folded on one side, as you can see in the second image. Anyway the construction quality is...

I've changed one of my Hikvision cameras to a Dahua camera connected via ONVIF, the problem is that on local live view displays the main stream and I can't find any option to change to sub-stream. When I say "local live view" I mean the monitor connected directly to the NVR, if I access from a...

Hi! I'm trying to get the email alerts working on my DS-7604NI-E1/4P with my own email server. I've read a lot of posts about this issue but all of them related to gmail, and seems it's fixed on the latest firmware. In my case i'm not using gmail but my own email server. I've tried with and...

Hi guys, I'm planning to bought a new NVR because the performance of my current Qihan NVR isn't good and also the latest Hikvision camera I bought didn't work because came with the latest firmware. I have 4 cameras so I will go with this...

Hi, I just got my new DS-2CD2135F-IS but it came with the firmware 5.3.6, unfortunately I can't get it work with my Qihan NVR. I think it's the new firmware because the others have the version 5.2.5 and 5.2.0, and works perfect. On the NVR the camera gets connected via ONVIF, but I get a black...

Hi! I've read that if in the serial number appears "CH" it's a chinese cam with hacked firmware. I have one with this S/N: DS-2CD2032-I20141224CCWR495671778 No CH but CC, it's still chinese or what does this mean? If not chinese, what is the latest firmware I can put in? Currently it has...

Hello, I've installed iVMS-4500 on my Andriod and the app itself works perfect but when I disable the Wi-Fi or mobile data connection, everytime I unlock the device I get "Network connection failed", as it is shown in this screenshot. I've uninstalled the application and the error disappears...