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Hi! It seems I have found the source of the problem: it was caused indeed by lack of permission in the notifications. Thank you for the support!

I have tried to re-install the app on IOS yesterday and as a result I did not even get the silent notification on the notification bar that somebody is ringing at that time. But it appeared (the notification) only today morning when I switched the phone back from airplane mode (at the time of...

DMSS behaves the same on my android and iPhone phones - even with p2p. Do you have settings done other than enabling notifications for doorbell on the app with the switch?

Well, I have tried out also with gdmss/idmss but with same result. I get a silent notification at the notification bar of the phone but without any sound or vibration and the app is not opened automatically. When the screen is off it does not even switched on. Is this the right behaviour? I...

The firmware is the latest firmware: 4.500.0000000.5.R.20201026 P2P is enabled and I have subscribed for alarm notifications in the app. But I use DMSS and not gDMSS. Could this be the problem? Is gDMSS a predecessor of DMSS or what is the relationship between the two? Which is better?

Hello All! I am hoping somebody could give me a hint on how to fix my issues with my Dahua VTO. The issue in a nutshell: it does not ring! In more details: When I am logged in into the app (DMSS) then it rings when somebody pushes the button on the VTO. I can manage to answer, open the door...

Hi Everyone! I am hoping somebody could give me a hint on how to fix my issues with my Dahua VTO. I have received it, installed it and it works more or less. When I am logged in into the app (DMSS) then it rings when somebody pushes the button on the VTO. I can manage to answer, open the door...