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Yeah I reached out to them as well. They sent me a link for the latest FW when I first got it. It solved the problem where it would pan endlessly; at least it doesn't do that anymore when it's auto-tracking. The PTZ has a considerable lag even when you're on the camera's web interface to...

It sounds like the blurry problem is with your NVR. Try downloading Hanwha Wisenet WAVE and see how that works. It's a fully working VMS; it just doesn't support recording unless you buy a one time camera license for $166. BI doesn't seem to support PTZ cameras very well. In fact since the...

You made the right choice. That camera uses Sony's Exmor sensor which is the best CMOS sensor available; it's the same sensor (but most likely different model) as the cameras sensors in iPhones. I'd get that too if I were to get one for myself. You'll always gonna get vibrations on a pole...

Sky kill!

The key to having good all around images day and night is the sensor which is the 1/2.8″ Sony Starvis Sensor in your camera. Sony CMOS sensors are the best in the industry. I design physical security systems for government entities so I've seen a lot of commercial grade TPZ cameras out there...