Search results

@wittaj if you're ever down Dallas way, I owe you a drink. It's crappy code. That's all I can say. This morning about 1:30 while I'm lying in bed thinking about this, it occurred to me that Sub Stream didn't frame skip. Bear in mind we have ruled out bandwidth issues. So I'm thinking, maybe...

Hmmm. Nothing is set to H.265+, but all the cams (the cheap interiors and the Alibi Witness outside) are set to H.265 as are all channels on the NVR. The interiors work fine. I'd hate to give up the compression, but I may have to give that a try on the outside ones just in case. Thanks.

We have been putting in Uniview NVRs for years with no challenges like this whatsoever, but we recently had to upgrade a client's Alibi Witness system to the Alibi Vigilant to be in compliance. The Vigilant is nothing but a Uniview with their logo slapped on the screen. The unit is running one...

Update: Well, sorry to have to post this update if you've been dealing with this problem. The fix works for the offending unit. If you select HTTP under Local, it'll work. The problem is that when you go back and playback on an NVR with the older, more reliable firmware, your local machine...

That's good to know. Of course, support said, "We've never seen that before." I get so tired of hearing that. Thanks for the insight.

For anyone else encountering this, it would appear that at least from the IE browser level. First, I'll mention that this is only happening in our NVRs with later Firmware. The units with the older firmware are unaffected. In later firmware, under Local there is an HTTP setting for the...

It seems that if we set Protocol to UDP, we can stream the playback reliably, then cannot view the Live View feed. If set to TCP we can view the Live View, but Playback crashes like a Kennedy at bar close randomly. There is also a delay when moving the time bar on playback that we don't see on...

Greetings again, everyone. Since I had such great success here with my last question I would like to ask one more if I may. We are having an issue with another Alibi Witness (rebranded Hik). It's the only location where we have ever had this problem. Upon playback, the playback continually...

alastairstevenson, You rock! Thank you. I was there, and I did have the route and address objects set up in the Sonicwall. The part that was missing was Manual vs. Plug & Pray. The cameras won't reply to ping for some reason, perhaps the port, but that's not a big issue. Tracert finds the...

Thanks. You would know it's always the friend deals that get you. This the one unit we have that is 1600 miles away. We sent it up there and paid to have it put in for a single mom with a psycho ex/stalker issue. What's the old saying? "No good deed goes unpunished?" LOL

Hi everyone, Hello from Texas. New to the forum, first time post, but been around networking and cameras for a few decades or so. That's why it was nice to find a board that looks like has a few members who are smarter than the average bear. Tech support had no clue. Insert your own joke...