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Configtool does not detect this camera although it does detect two identical cams on the same network. The problematic camera is accessible and is working fine except for the settings in Camera > Conditions > Day & Night (set at Auto, Medium and 6s) are greyed out and can't be changed. Do I need...

The first file (General_IPC-HX2XXX-Molec_MultiLang_PN_V2.820.0000000.33.R.210705.bin) hangs at "Transmitting files..., please don't leave this page or close the browser..." This file (General_IPC-HX25(8)XX-Molec_MultiLang_PN_V2.820.0000000.33.R.210705.bin) finishes transmitting but results in...

Please (see also post 16)

Same here. Apparently we need the file for the older firmware, only available by a DM. No direct link that I can find.