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@fenderman All right. Problem solved. Blue Iris works best in Windows 7 compatibility mode (at least for me).

@fenderman I discovered another problem. In Windows 8 compatibility mode, it seems as if Blue Iris doesn't covert/export the whole clip. It trims several seconds from the beginning. Odd... I'm going to experiment with different compatibility modes.

@fenderman I got it to work. Instead of deleting the DB folder, I ran Blue Iris in compatibility mode (Windows 8). Evidently, the recent updates aren't working so well on Windows 8.1 Pro.

I re-installed the software before I had a chance to read your reply. Re-installing didn't work, though. If I were to delete the DB folder, would I lose all of my clips? I have a lot of protected clips that I can't lose.

I originally restarted both the software and the computer. I'll give re-installation a try. Thank you for the suggestion.

The curved arrow shows up and that's it. It never turns green.

Please see the image below.

Thank you, @fenderman I'm on Release 4.2.6.0 x64

Good evening. Last week I was able to convert/export multiple files by selecting them on the right-hand side and then right clicking "Convert/Export"; however, after I updated the software several days ago, I can't do that anymore. The arrows are in perpetual grey mode. Oddly enough, I can...