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  1. J

    HFW5442E-ZE export people counting data

    Use Smart PSS (not PSS Lite) and export, then you get a detailed excel list.
  2. J

    dahua sd6ce230u-hni camera doesnt auto track cannot change settings

    Log into your NVR, all your activated IVS should be visible under IVS on that channel in the NVR. Then just hit record and choose channels to record when event occurs.
  3. J

    dahua sd6ce230u-hni camera doesnt auto track cannot change settings

    Did you try doing the rule under AI analytics in the NVR also? Same error?
  4. J

    dahua sd6ce230u-hni camera doesnt auto track cannot change settings

    Did you tried another browser? I know at least firefox browser have this issue with Dahua cameras? What camera model is it? I do all programming in chrome on newer cameras and explorer on the older ones
  5. J

    dahua sd6ce230u-hni camera doesnt auto track cannot change settings

    The whole screen as tripwire? Maybe choose intrusion instead?
  6. J

    dahua sd6ce230u-hni camera doesnt auto track cannot change settings

    You need to reset the function, delete the rule, turn off IVS as selected. Restart the camera switch on IVS as function again and try to redraw the line. That has happened many times for me when i have my training courses and switched alot between different analytic modes. Worth trying :)
  7. J

    dahua sd6ce230u-hni camera doesnt auto track cannot change settings

    Did you draw the line and finished with a right click? Always close the line or area with right mouse click.
  8. J

    SmartPSS and Dahua NVR problem with notification "Requesting the first frame video..."

    No, everything looks correct! The SMD is a analytic tool and is not supported from the NVR. The camera handles all the analytic when attached to a 4-serie NVR. (5-serie can handle analytics inside NVR) But you have a strong camera and it should not be a problem :)
  9. J

    POE NVR not providing power to devices

    Strange, Have you try put the camera in a PoE injector or separate switch? It´s more common that the PoE breaks in the cameras.. are you running default 10.1.1.65 and so on for the built in switch?
  10. J

    dahua sd6ce230u-hni camera doesnt auto track cannot change settings

    Looks like your PTZ doesent have the auto track function. Should have the Deep IVS menu I take a printscreen from mine..
  11. J

    SmartPSS and Dahua NVR problem with notification "Requesting the first frame video..."

    Great to hear the firmeware did the job :) I had this problem many times when running both SMD and regular motion detect. But only with the 4-serie NVR.
  12. J

    POE NVR not providing power to devices

    The NVR5216-16P 4KS2 has no lights at the ports, so you cant check for indicator lights. Assuming you have the 4.0 firmware in NVR, from the head menu in NVR check your BPS under Operation. Is there any traffic on the ports?
  13. J

    SmartPSS and Dahua NVR problem with notification "Requesting the first frame video..."

    Hi, Problem is probably in the camera, is the camera updated with the latest firmware? Try setting the nvr in continues recording mode for a couple of minutes and see if you have any disconnect during the time, are you running the cameras on motion detect or SMD?
  14. J

    Dahua - SmartPSS unable to connect

    Why not use P2P? Enable firewall in NVR and restrict to your MAC-address. A great feature for me with P2P at least is that i always can reach the local login webpage no matter where im located. To the topic: Are you connect at port 80 or do you enable SSL for https connection? I had problem...
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