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Hi All, Can anyone tell me what the string is to enable/disable the "Disarm by Period" by any chance? TIA

Use DMSS app and use in account mode. Intercoms are recommended to be used in account mode by Dahua.

Die you ever resolve this? Have a bft motor and as soon as I connect the intercom the contact shorts immediately. Thanks

To fix this problem I have hit default on image settings multiple times and then apply. Sometimes it works, sometimes it does not and I need to mess about with the settings maxing them out and enabling SSA etc until it sorts itself out. Once its fixed it doesn't seem to return.

Hi All, With SMD 4.0 being released I was wondering if the SMD version will improve the accuracy of IVS rules? I would have thought it would use the same database to reference when detecting a human or vehicle using AI? TIA

Did you reload the page in IE mode? Have two windows 11 machines and they both work fine with Edge in IE Mode.

Yes the key here is auto detect if you manually add then the POE info is not populated.

In my experience you need specific firmware if you want functionality in the Hik-connect app to arm/disarm cameras in areas and schedule things etc. The place you purchased it from should be able to provide you with the Live Guard firmware. Hikvision can be difficult with firmware we have...

Just buy a new NVR they aren't expensive.

Hi All, I have a random issue with a couple of Dahua NVRs. (Series 4 4108/4208) First off ill state that I have this same configuration (not exactly the same) at many sites with no issues. Previously we use to install Hikvision and have recently moved to Dahua due to now liking the products...

Download the SADP tool from the Hikvision website. Make sure your pc is on the same network. If nothing appears then its probably dead. You can even hardwire yourself into the NVR and see if the SADP tool picks up anything.

ONVIF is like a compatibility protocol between different brands and the way it's implemented is different between manufactures, onvif versions and models of cameras. I would neve expect it to be as good as using the same brand NVR with the same brand cameras, functionality is always limited...

uPNP doesn't always work I would just manually port forward 8000 to the ip address of the NVR. The routers DDNS service might be more user friendly also than using the built in DDNS on the NVR. Probably worth an upgrade to a newer NVR that supports Hik-connect however as iVMS-4500 support has...

Have you tried changing the DNS settings as above?

I though NR was done on the camera. Wasn't even aware of this setting tbh

Well they broke it, I mean really broke it with 1.96.001 where it had permission errors on playback, then they fixed it with 1.96.002 but a few days later playback would just hang. Seems to have bee resolved in the last 24 hours though. I'd say the latest "outage" was more on the server side.

I have been using this for users who are with Telstra and have Android phones, works great!

Actually looks like they have fixed playback on Android now thankfully.

Actually looks like they have fixed playback on Android now thankfully.

Hi All, Anyone experience random notifications with no actual event associated with it? At this point in time I have two systems doing this. Thanks

I am having this issue. I had the same issue setting up a clients phone the other day for the first time. Multiple reviews on the app store indicate the same issue. My solution was to roll the app back to 1.95.

I have been speaking to Dahua support in Australia and they advise the following. "To save the msg on iPhone the app has to be awake by unlock screen or click on notifications. This limitation is caused by iOS design. We could not do much about it." So yeah, looks like it cannot be fixed. The...

Update to this tried with a K2 and the images worked with the 2385 so must be a K1/Firmware issue.

You need to port forward 8000 then in the Hik-connect app in the device settings enter the NVR login credentials. That's the way I managed to get fast forward working so it's basically like Hik-connect is being used as a ddns service. Makes the app much more responsive as well.

Hi All, As the title suggests when I receive motion alerts to the Hik-connect app I don't get an image with newer cameras. Much older dome 3mp have no issue. Using 7608ni-k1 and 2385 turret. Not sure the model of the older cams. Any ideas? Thanks:)

yes this is an issue we experience from time to time. the rear port seems to be more reliable. Usually only a reboot fixes it.

Authorised Hikvision Reseller

Just upgraded a NVR to 4.1.60. I was under the impression it would be compatible with Chrome. Any ideas what im doing wrong? cheers

You are right the only way to do it is with the cloud service. Manually adding doesn't work as far as I can see.

Some of the newer NVR and Camera firmware support no plugin web use but I think it's only on 5/7 Series IPC: Firmware V5.5.5 and I Series NVR: Firmware V4.1.50 When I was using Linux I just had a Windows VM?