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I have a job I'm taking over after his original installer went out of business. He has an Interlogix TruVision NVR, and 8 IP cameras all plugged in directly. I know the old installer, so I have the NVR password. Everything on the system actually works, except the TruVision App. When I called...

I have an install where the BI computer is in a rack, and feeds a distribution amp with its HDMI out. The idea is so the customer can view his cameras on the house TVs, and control them with the same RTI system that controls the video distribution. I'm using an authenticated HTTP driver on the...

I have an OEM version of a Hikvision PTZ (I believe the equivalent Hikvision model is DS-2DE5425W-AE). I have it set up for smart tracking, and have an intrusion detection area set up for the four most common presets, linked to smart tracking. It sort of works, but the problem I have is that it...