Search results

Looks like I have resolved my issue. Downgrading the settings didnt stop the issues. I went to my supplier who referred my issues to HIKVISION. It seems that when I recently reset the NVR settings, I inadvertently installed an international firmware rather thant the firmware specific to my...

Looks like I have resolved my issue. When I recently reset the NVR settings, I seem to have installed an international firmware rather thant the firmware specific to my AUS region. A quick update of firmware to correct firmware has resolved the random rebooting issues and I can tweak settings...

Did you resolve the issue by reverting the settings. Or was there some other resolution I too have had recent Abnormal shutdowns after replacing a 6MP turret with an 8MP turret. My HIK supplier's tech support section recommended that I do the following: So far down grading the settings has...

Ok so I seem to be wrong on the cable front. This is the strangest of things but the Error Log in the Maintenance tab, is indicating some other device on a different IP address, is accessing my NVR and rebooting my NVR at a time of the night when I was in bed and not accessing the NVR...

Ok so an update to the Abnormal Shutdown issues on my Hik NVR - seems it may have been the old Cat 5e network cable I use to connect from router to back of NVR was a bit suspect. I did change the IP address of the NVR, re-installed the Hik-Connect app and changed the network cable to a newer...

I might change my IP address to the old one I used before this upgrade to camera.

Ok I spoke too soon. Seems it may not be related to my unseated cable. This annoying problem persists with regular abnormal shutdowns. Hopefully someone more experienced can assist?

Sharky I am a NOOB when it comes to IP camera functionality, but I too was experiencing that same issue after playing around three days ago (which coincides with when my abnormal shutdown problems started) with the hardware on my DS-7604NI-K1 / 4P(B) with a single 8MP turret IP camera...

Yes I have managed to overcome the issue after a recent, so called auto-update to HIK Connect where I was getting delayed notifications (previously I wasn't on an older software). I didn't need to access the Developer Options or do anything of the sort. I resolved this by re-installing the...