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Thank you @ljw2k for your assistance on how to resolve my issue. Its people like yourself, willing to help out a stranger that makes these forums so great!

Thank you for your guidance @tibimakai . Any idea what firmware version is needed? Im happy to see if I can source. I have also messaged the person I sourced it from. I note there is a newer version of firmware on the official Dahua website. Im assuming based on what you've said that work...

The Dahua website links to a newer firmware for these cameras as well. Link here, check the Firmware tab towards the bottom of the page: https://www.dahuasecurity.com/au/products/All-Products/PTZ-Cameras/WizSense-Series/SD4/4MP/SD49425XB-HNR Appears to support a number of SD49XXX models...

Unfortunately not, I've only juts discovered this forum when I went searching for answers as to why auto tracking doesn't work. I brought 2 of them from a Dahua Franchise store through AliExpress. Legit product and firmware upgradable. I suspect my firmware version is incompatible. I have since...

Same question. I have a SD49425XB-HNR as well and cant seem to get it to auto track. Massively disappointed. Does anyone know if this camera should or shouldn’t be able to auto track? I couldn’t find a HNI variant mentioned by @Kevin Penney