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In the latest IVMS-4200 version 3.2.0.10 there is no possibility anymore to login to the cloud or add p2p Hikconnect camera. Is there something i overlook?

I have this strange behaviour with IVMS4500 on different smartphones and tablets. I installed 6 cams at this customer, I've forwarded all the right ports. Everything OK so far but after a while some cams are disconnecting. Sometimes only one and sometimes more than one and not always the same...