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  1. E

    2/3 Cameras are "black" or bars on desktop but work in phone app

    For awhile only 1 of my 2 cameras were showing properly in BI5. I added a 3rd one and it does the same thing. The phone app works fine. Videos record, no issue. It just does not show correctly in BI5. See attached for what I mean. No idea what could be the issue here.
  2. E

    What am I doing wrong? Black Playback but I can see it on settings?

    I have been messing with my cameras to get the setup for the first time. One of my cameras went black or the rainbow screen. If i go to settings I can see the playback. I have no idea what happened here? I deleted the camera and reset it back up, swapped POE ports, nothing.