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  1. M

    HIK DS-7616NI-I2/16P Factory Reset Help Needed

    I have been struggling with the problem described below for several months. Multiple calls to Hik Tech support have not bee helpful. It seems they do not want to help - just direct me to an installer. Hopefully someone can help here. I would really appreciate it. Problem summary: I updated...
  2. M

    Firmware problem with DS-7616NI-I2/16P

    I updated the firmware on my DS-7616NI HIK NVR. This was the first time I ever had done this. I believe the new firmware revision is V4.40.010build 200430. The unit appears to work after the upgrade sort of. I had HikConnect set up prior to the upgrade and I am still able to view my cameras...
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