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    QVIS IPTZ-IR20A NOT ACCEPTING NEW IP ADDRESS AND WILL NOT FACTORY RESET

    Hi All, I have two QVIS, IPTZ-IR20A, 2MP Full HD Network IR PTZ Dome Cameras with an identical problem, I can't get the cameras to accept new IP addresses and both cameras will not factory reset. This model camera doesn't have a reset button. Qvis tech support tried remotely to factory default...
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