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    Dead Soldier.... IP5M-T1179EW

    We do not recommend flashing any of our Technologies with other manufacturer's software due to some packet incompatibilities that could damage or brick the device. Amcrest Team
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    IP8M-2493EW-V2 video seems to make consistent focus adjustments

    Hello There, I looked at the video you provided and do see some pixilation at the bottom left of the video image. Please click on this link and email me back at escalation@amcrest.com so I can open a service ticket for us. I would like to work with you one on one on your issues. Amcrest Team
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    Amcrest NV5232-16p over decoding ability - only 4 4k cameras. Others are 5mp. (9 total)

    Ron, Please click on the link below for an overview on the NVR Setup w/ H.265 Compression and Bitrate. These adjustments should allow for all the cameras to stream. NVR Setup w/ H.265 Compression and Bitrate - NVR Setup with H.265 Compression and Bitrate Good luck out there. Amcrest Team
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    IP8M-2493E-V2 with firmware V2.800.00AC001.0.R

    Hello There, please feel free to click on this link - escalation@amcrest.com so you and I can establish a point of contact. I will need to open a service ticket for you and I while gathering more information to pass along to our developers for the package. Amcrest Team
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    Update amcrest nvr password

    Go to Accounts and there you can modify the Password. Amcrest Team
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    Update amcrest nvr password

    Please feel free to click on this link for the Password Reset Form. - Password Reset Request. This process is based on a security layer that let's us know that the proper user and or owner of the equipment is trying to get back in. Amcrest Team
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    problems with three new cameras

    We are a registered reseller of the Blue Iris platform. Try contacting Blue Iris at Home - Blue Iris Software for detailed support within their software to improve the quality of the cameras. Be sure that the cameras are all set to a Wired Default Static IP Address within the camera's GUI...
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    problems with three new cameras

    When running these high resolution cameras on a particular machine, be sure that the system has similar specifications as below: Recommended System Requirements: - Intel core i7 with QuickSync for hardware decoding - 8GB or more RAM - Microsoft Windows 10 64 bit - NVidia graphics adaptor...
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    gama/brightness problems

    Please feel free to fill out our Support Form by clicking on this link for support. - Amcrest support This is the fastest way to get support from our Product Support Team. Amcrest Team
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    gama/brightness problems

    Try using the default settings. These are generally optimized for the camera. Amcrest Team
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    Amcrest IP5M-T1179EW-28MM vs Dahua IPC-HDW5231R-ZE - angle of view comparison

    Please click on this link for the camera's complete Technical Specifications. - Amcrest Team
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    Amcrest Surveillance Pro 2.0 Beta (64-Bit Mac)

    Yes, this is where feedback and suggestions are publicly posted. Amcrest Team
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    camera not functioning with BI

    Hello Scott, Thank you for your feedback. We honestly do value our customer's real-world experiences so we can continue to improve on our Technologies. Please feel free to fill out our Support Form by clicking on this link for support. - Amcrest support This is the fastest way to get...
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    Amcrest NV4108E-IP5M-T1179EW4-2TB Review

    Hello Brian, Thank you for your feedback. We honestly do value our customer's real-world experiences so we can continue to improve on our Technologies. Please feel free to fill out our Support Form by clicking on this link for support. - Amcrest support This is the fastest way to get...
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    Three new Amcrest cameras- testing

    The IP8M-2496EB is an older 4K Camera (Bullet Style). In my opinion it is one of the best ones made due to it's standard bullet like construction. I personally like the compartment under the camera that will accept up to a 128GB Micro SD Card that will allow the camera to be run Stand Alone...
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    Three new Amcrest cameras- testing

    Thank you for your feedback. We honestly do value our customer's real-world experiences so we can continue to improve on our Technologies. Amcrest Team
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    Three new Amcrest cameras- testing

    Thank you for the feedback. We honestly do value our customer's real world experiences so we can continue to improve on our Technologies. Thanks again, Carlos B. Amcrest Support: Houston, Texas Escalation Team
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    Three new Amcrest cameras- testing

    These cameras are Outdoor cameras which are designed for exterior conditions. All of our independent testing done here in Houston, Texas are done Outdoors for these cameras. Please feel free to fill out our Support Form by clicking on this link for support. - Amcrest support. This is the...
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    Amcrest Surveillance Pro 2.0 Beta (64-Bit Mac)

    Please feel free to click on this link for the User Guides pertaining to the new Surveillance Pro 2.0 - Amcrest Surveillance Pro Guides – Amcrest Amcrest Team
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    Amcrest Surveillance Pro 2.0 Beta (64-Bit Mac)

    Thank you for your feedback. We honestly do value our customer's real world experiences so we can continue to improve on our Technologies. Please feel free to fill out our Support Form by clicking on this link - Amcrest support if you need any assistance down the road. This will be the fastest...
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    Unable to use ONVIF with authentication enabled

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    ip2m-841 wifi force IR

    Try Enabling the Night Vision. This will reverse the Disabled settings to turn back on the IR Lights - Night Vision. Amcrest Team
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    ip2m-841 wifi force IR

    Try totally disabling the IR Lights in the camera's interface where you last set them to manual. When the Night Vision is disabled, the IR Lights will no longer shine. You can also do this in the Amcrest View Pro App. With the camera on a single image view at the bottom of the screen you will...
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