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    Dahua CVI Bullet Cam HAC-HFW1500TLA: "Failed to acquire config."

    Mr Hamid it seems you dont read well my post. Im using Smartpss i can adjust contrast for example under adjust image menu. But when going to ptz case under view case. When i click open menu it does not work. In gdmss when i click on ptz icon then luminosity icon it does not work too. So i think...
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    Dahua CVI Bullet Cam HAC-HFW1500TLA: "Failed to acquire config."

    Thanks for your reply. But the origin of our both cases is the same. We both were trying to change day night parameter then it is stuck. I said in my post im using gdmss (in mobile) and smartpss(pc) in both apps the ptz menu is not opened in that camera now to have access to day night color menu
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    Dahua CVI Bullet Cam HAC-HFW1500TLA: "Failed to acquire config."

    Hello. I am having the same problem. While trting to fix remotely the day night color. The camera stuck in black and white all the day. I was using gdmss to do that. But now i do not have access to ptz menu . All the rest of camera in the same xvr allow me to have access to ptz menu in gdmss or...