Search results

  1. S

    Alerts not working after upgrade to V5.5.0

    Update on this. Successfully managed to rollback the firmware from 5.5.0 to 5.4.5 using TFTP. Alerts were still not working in this release and there were discrepancies between features available on the camera and what could be edited by the NVR which never existed in 5.4.3. So I rolled back...
  2. S

    Alerts not working after upgrade to V5.5.0

    Hey. I gave the web GUI a try last night but it didn't like it. "Version mismatch" or something the error was so I think it's spotted that I'm trying to downgrade. After that I went and purchased a PoE injector off eBay. I'm sure I have a 12v adapter somewhere - if it comes down to it I'll have...
  3. S

    Alerts not working after upgrade to V5.5.0

    Ah OK. I see I have to use TFTP. OK, I'll give this a try, just went through disconnecting my camera from the NVR and plugging it into my switch. Forgot it's not a PoE switch -_-. So that's my next mission I guess, grab a PoE switch so I can run TFTP and downgrade 5.5.
  4. S

    Alerts not working after upgrade to V5.5.0

    Hey. Thanks for getting back to me. Yeah I had seen this earlier but was a bit unsure about trying it. I might give it a go though. So I should just be able to use this file to update (downgrade) direct from the web interface? I see it is the correct file for my camera as well. There may be...
  5. S

    Alerts not working after upgrade to V5.5.0

    Hi, I have a 2CD2542FWD connected to a 7604NI NVR. Today I've upgraded the camera from V5.4.3 to V5.5.0. Everything was working apart from false notifications from switching to night mode which I hoped an update would solve... Now there are no notifications working at all. I've noticed that...
  6. S

    NVR: Line Crossing Min/Max

    Thanks for coming back. Ah OK then. Bit of a pain. Alerts don't seem to be getting passed from the camera to the NVR now for some reason. Have had a play around with the Min/Max new settings on the camera interface with no luck. No emails or push notifications coming through. Can't get email...
  7. S

    NVR: Line Crossing Min/Max

    Hi, Sorry to resurrect an old thread but I've just hit the exact same issue after upgrading from V5.4.3 to V5.5.0. Configuration settings can be changed directly on the camera but these don't translate to the NVR. No alerts are being created. I've updated the NVR (7604) to the very latest...