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  1. Ironside69

    Resetting IP address on bird box camera

    I just installed a second IP bird box camera. My dopey mate plugged the camera into my NVR without me realising. So now when I plug the camera into a POE adapter directly into my network. The camera is not showing up on IP viewer anymore. How can I default the camera back to its original IP...
  2. Ironside69

    Problems generating new password

    Just a quick follow up. I have managed to get all but one of the cameras reset with a new password, and they are all working now. I'm just waiting for an XML file to come back through so I can get the last camera working. In fact, when I look at IVMS 4200 The format of how the cameras are...
  3. Ironside69

    Problems live streaming bird box IP camera

    A quick update. I have finally managed to get my bird box camera live streaming. Angelcam | Live video from Brixham Blue Tits camera (click2stream.com)
  4. Ironside69

    Problems generating new password

    At the moment I am in a different room to where my NVR is located, so I can't run a cable between the PC into the box. I've given up any hope of getting anywhere with UK support Hikvision. They are just a bunch of rude, unhelpful idiots. However, I am talking to support@hikvision.com...
  5. Ironside69

    Problems generating new password

    Okay, I think that makes a little bit of sense now. Obviously, when all my cameras are plugged into the NVR, then I can only see the NVR in SADP. The only time I have checked the "enable DHCP" box is when I have plugged one of my cameras directly into my network. This is when the network...
  6. Ironside69

    Problems generating new password

    I sent Hikvision Support UK exactly what is stated when you want to reset your password in SADP. They don't ask for your name or address. They simply request that you export the XML file and send it to them. And then they will return an XML file which will enable you to reset your password...
  7. Ironside69

    Problems generating new password

    You will have to forgive me for asking what may appear to you to be simple, straightforward questions. However, when you talk about the NVR not using DHCP. Does this mean I should never check the DHCP box within SADP tool?
  8. Ironside69

    Problems generating new password

    Thanks guys. I went to bed before you posted the latest information. I will read it all and try and I just what you have said.
  9. Ironside69

    Problems generating new password

    I have plugged the camera into the NVR. The IR lights are on the camera, so it's definitely got power going to. But it's not registering in the configuration. So obviously what you say is the case. Is there anyway to manipulate the IP address using manual setting? What if I was to plug the...
  10. Ironside69

    Problems generating new password

    You have highlighted the camera.
  11. Ironside69

    Problems generating new password

    I'm not quite with you when you ask about 192.168.1.254 camera.
  12. Ironside69

    Problems generating new password

    I can log into the box using the address
  13. Ironside69

    Problems generating new password

    I just click the box to the left of the NVR and all the information comes up to the right
  14. Ironside69

    Problems generating new password

    All I can see in SADP Are a couple of IP cameras in bird boxes and the IP camera connected to the switch. I can see the NVR but I doesn't appear to be anywhere to click that would indicate what is plugged into the box. Maybe I'm not looking in the right place.
  15. Ironside69

    Problems generating new password

    Okay, let me go and have a look. It's not something I've really noticed before.
  16. Ironside69

    Problems generating new password

    How can I see the cameras that are plugged into the MVR using SADP?
  17. Ironside69

    Problems generating new password

    They have already done that with a couple of the cameras I wanted passwords for. Apparently, the people who I am dealing with only offer support for HiLook Products. Still made by HV, so I'm not sure what all the fuss is about. Obviously they are Chinese, so they are just interested in...
  18. Ironside69

    Problems generating new password

    Not sure how I can tell you what the firmware is without actually logging into the camera.
  19. Ironside69

    Problems generating new password

    No, it wasn't set to DHCP. I just enabled and tried again but I still got the 404. No, I never setup any kind of secret question. The camera was purchased brand-new on plug straight into the NVR. No, no second admin I need to reset the password, so it's connected directly to the POE...
  20. Ironside69

    Problems generating new password

    192.168.1 246. I have attached to a POE adapter. I can see the camera in SADP
  21. Ironside69

    Problems generating new password

    okay, yes, I saw that now.I was under the impression it was going to generate a password for me. I now realise you have to enter in manually. I thought I was getting somewhere. I Entered in my new password And clicked get user list. I got a message saying the loading user list. But then it...
  22. Ironside69

    Problems generating new password

    I've seen it all now. Just got this reply back from one of their representatives. "With all of the replies you have sent, if you had just forwarded your details, you'd have your password by now but it seems you like to insist on not giving your details so I'm afraid you will have to try again...
  23. Ironside69

    Problems generating new password

    What really irritates me is that I know it takes a few seconds for them to issue a new XML file so I can reset a password. They did it the other day. I sent an email and within five minutes I had received my XML file back. They were quite good last week. I think I did three cameras with no...
  24. Ironside69

    Problems generating new password

    Christ!!! Dealing with HikVision is like standing in front of a brick wall and constantly bashing your head on it. I honestly cannot understand why it's so difficult for them to return an email with an XMLL file so I can reset the password. They've done it three times already over the last...
  25. Ironside69

    Problems generating new password

    Sorry, get user list
  26. Ironside69

    Problems generating new password

    Yes, when I click Get a user list that little box saying the server can't be found pops up.
  27. Ironside69

    Problems generating new password

    I am trying to generate a new password. However, it's not working. Here is a screenshot.
  28. Ironside69

    Trying to reset my password

    Seems pretty ridiculous when you think about it. Yesterday,I submitted an XML file and received a pass reset code with a couple of minutes