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  1. G

    Troubleshooting poor image quality - frustrated.

    That's what I had always assumed. The web interface is quite poor quality and has little freezes every few seconds but it only capable of displaying the second stream which must be set to MJPEG. I have the quality and FPS set low to avoid consuming unecessary resources. If the second stream is...
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    Troubleshooting poor image quality - frustrated.

    So. Now that I have managed to get Smart Client running on another computer, I can provide an update. Running Smart Client from a separate machine did not help the issue but didn't really expect it to. It dows allow me to compare the video overlay from Smart Clinet running on Server and Smart...
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    Troubleshooting poor image quality - frustrated.

    That worked. You are a friggin legend.
  4. G

    Troubleshooting poor image quality - frustrated.

    Am having a bit of trouble with this. Installed Smart Client on my laptop but cannot get it to connect. Keep getting "Failed to connect! Check the username and password!". I am using the server IP for "Computer", basic authentication and admin for un and pw but not working. I thought it might...
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    Troubleshooting poor image quality - frustrated.

    Thanks guys. A lot of useful suggestions. I will update as I go. I turned this on and noticed that it fluctuates constantly between 7 or 8 FPS and around 15 (set at 15 currently). I'm guessing this is not normal? Should it hover very close to the target FPS if all is working well? The camera...
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    Troubleshooting poor image quality - frustrated.

    That is a very good idea, thanks.
  7. G

    Troubleshooting poor image quality - frustrated.

    Thanks for that suggestion. I am running the Smart client on the same machine as the recording server and accessing via remote desktop from my laptop. I presume that this recommendation is to spread the cpu/gpu load. I have checked the cpu and gpu load on my old i7 and it does go up when the...
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    Troubleshooting poor image quality - frustrated.

    Interesting.
  9. G

    Troubleshooting poor image quality - frustrated.

    There is that option and I will surely try it. Had never heard of that used in troubleshooting until now when I was just reading another similar thread and you suggested the same - what are the benefits? I thought the high profile was a more efficient codec and reduced bandwidth.
  10. G

    Troubleshooting poor image quality - frustrated.

    Thanks for the input. I did actually lower the frame rate to 15 fps (and GOP length to 15 as well) since originally posting - sorry forgot to mention that. It didn't help. It is currently VBR. H264 high profile. Good copper cable directly from camera to PoE switch. Server is also connected...
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    Troubleshooting poor image quality - frustrated.

    Forgot to mention that I have I frame setting the same as FPS for all my cameras.
  12. G

    Troubleshooting poor image quality - frustrated.

    Here is a still image showing the issue as it is easier than embedding a video. The playback sometimes freezes for 1-2 secs in the timestamp and then jumps forward to catch up.
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    Troubleshooting poor image quality - frustrated.

  14. G

    Hello from Australia

    Thanks!
  15. G

    Troubleshooting poor image quality - frustrated.

    Good idea. Might take me a day to do this as i'm at work.
  16. G

    Troubleshooting poor image quality - frustrated.

    Hi everyone, I'm new to the forum and could really do with some help. Tricky question to answer I know but I am trying to hunt down the source of some image quality issues on my residential installation. I feel that I have used good quality hardware and software throughout and...
  17. G

    Hello from Australia

    Hi everyone. Great to find an active CCTV forum. Have been setting up a residential system for about the last 6 months. Steep learning curve and a few issues along the way. Will be nice to have people to bunce som eideas off and to read others experiences!
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