Just a comment on the durability of these cameras. I dropped one about 5 feet onto concrete and it still works fine! Yes the case is scarred and lost some paint but camera work. Impressed so far!
I have the one that wont connect. We all appreciate your support Andy. Keep up the good work! Please send me the address to ship the defective one back.
I have not returned it yet. Andy said to wait for him to send me an address but that was several days ago. I will wait a while longer because i trust he will make it right
Does anyone have any advice about leaving the desiccant (water absorbing) packets inside the cameras when they are in use? I like the idea of absorbing excess moisture but I do not want to cause overheating or any other problems.
Well after attempting a reset the problem persists. It happens using 12 power supply and using poe. It looks like i will have to contact Andy for an exchange
So i got 4 of these cameras and 3 of them seem ok but 1 has an issue. I am unable to connect to it using browser and the default 192.168.1.108 address. If i ping -t that address i get 4 time outs then 2 responses then 4 time outs then 2 responses....no other devices with.108 are connected...
Ok, so why would they bother making the PAL version at all? Not trying to be difficult, just want to understand why they would go through the effort when they could just release one version
@nayr I know it is generally not a good idea to update firmware just because but given the recent backdoor issue, it sounds like I should upgrade my cameras (5231 turrets) to this new firmware as soon as I get them from Andy? Probably a good idea to check for an NVR (5216 non PoE) update in...
I agree, Andy could do a better job with communicating the order in which shipments will be processed and where a given customer is in that list. That being said, he sounds honest and very fair so I will wait, at least for a little while.
Well this thread has made it clear to me that I am not the only one feeling frustration with the poor communication. I ordered an NVR and 13 cameras from @EMPIRETECANDY on March 1 and have yet to get an invoice or any clarity despite repeated requests. I totally understand that he is backed...