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  1. kklee

    Unexpected shutdowns

    I was getting random shutdowns too, nothing logged in Windows Event Log. They seem have gone away after either 5.2.9.21 or 5.2.9.22.
  2. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    Interesting, I experienced UI3 crashing the service yesterday with my system. I'm running 5.2.9.20 with BI as a service (using a user account). I narrowed it down to having audio enabled in UI3, Android and local console doesn't trigger the problem. Normally I leave audio disabled in UI3, but...
  3. kklee

    Not recording at night - chunks of lost time

    The incorrect timestamp is an issue I've run into on one of my cameras. Simple fix is to turn off the Use RTSP/stream timecode setting on the camera config in BI. I've sent a sample clip to Ken to analyze and he determined that it's a bug with that particular camera, so he can't fix it in BI.
  4. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    I've seen that error show up when my Pixel 2 connects with the Android BI app. It's random and happens infrequently, doesn't seem to correlate to any problem with the app accessing BI though. I haven't reported it since it's not causing me any grief. Besides that, I haven't heard back from...
  5. kklee

    smaller clip/alert thumbnails recently?

    Lol, I got hit by the Pause button issue once. It had me thoroughly confused once. I have a second copy of BI that I use as a remote console and I must have clicked on it by mistake. I couldn't figure out why the remote console wasn't updating, but the local console was working fine. I was...
  6. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    Zones are working fine for my cameras with substreams configured.
  7. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    My system is stable with 5.2.9.19 using substreams and hardware decoding with a mix of cameras running H264 and H265 (3x8MP, 1x5MP, 1x4MP, 2x2MP). All cameras are configured for 15FPS (main and substreams) with matching frame interval of 15. The bit rates , but they're set to provide the best...
  8. kklee

    5.2.9 - May 26, 2020 - Dual Stack IPv6 Support

    I have to take it back, it worked for a while, but an overnight trigger showed up with the incorrect clip timestamp, so it's definitely still not fixed. I guess I'll leave the setting off for that camera for now. One of the odd things I noted about these incorrectly timestamped clips is that...
  9. kklee

    5.2.9 - May 26, 2020 - Dual Stack IPv6 Support

    5.2.9.19 seems to have solved the RTSP timecode issue for my one problem camera.
  10. kklee

    5.2.9 - May 26, 2020 - Dual Stack IPv6 Support

    Others have reported this problem to Ken as well. I have this problem only with one of my cameras and I found that turning off the "Use RTSP/stream timecode" setting on the camera config in BI fixes the problem.
  11. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    After I enabled substream for a camera, I had to redo the camera's zone definition, which makes sense since motion detection is now using the substream and the resolution of the substream is different than the main stream. I recently re installed a Amcrest IP2M-841E that I had decommissioned...
  12. kklee

    Upgrading to latest version of BI

    There's a wiki article that covers these topics: Blue Iris 4 to 5 Migration Guide
  13. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    This was on a GW Security GW8736 4K camera (Hikvision based, not sure what model it maps to). I've been tinkering with detection zones too as I fine tune the use of substreams and it's been working well (not counting the various bugs that have been fixed).
  14. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    Substream refused to work in BI on a camera that had AOI (area of interest) configured. I had to delete and re-create the camera without an AOI before it worked (couldn't edit or delete the AOI, it was grayed out).
  15. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    Other than some major bugs with the initial release of the 5.2.9.x versions, my system has been stable for the last few releases, no unexpected service restarts, consistent clip time stamps, no crashes on remote access or motion triggers. Other than a few minor bugs with the most recent...
  16. kklee

    Unexpected shutdowns

    One of those earlier crashes also corrupted my clip list, I had to run the rebuild a couple of times before it was successful. Still keeping my fingers crossed, haven't seen any unexpected restarts on 5.2.9.7. Not sure if that was due to the version change or re-aligning the main and sub...
  17. kklee

    Unexpected shutdowns

    Mine's been pretty stable since 5.2.9.6. Hard to say since the service restarts were seemingly random. Upgraded to 5.2.9.7 yesterday to fix a problem I reported with black screen during playback when display overlay on playback was turned on. Still no unexpected restarts, will continue to...
  18. kklee

    Unexpected shutdowns

    Make sure you report it so it can be investigated. I've been seeing this too for the last few versions, random crash when a motion trigger occurs, no pattern as far as I can tell. Every time I went to submit a report, I saw a new version and upgraded, hoping that it would solve the problem...
  19. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    One other issue I've been seeing is a random crash when a motion trigger occurs. It' been happening for the last few versions, but every time I'm about to report it, a new version is released and I upgrade to it in the hopes that it's been fixed. I've reconfigured all the camera streams for...
  20. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    Interesting. I'm not using autocycle, but it might explain the weird glitch I've seen with random incorrect timestamps on clips as I've been trying to optimize fps and iframe settings on both streams. One camera would have several sequential triggered motion clips, but one would have the wrong...
  21. kklee

    Time to Retire?

    I've run into cable terminations failing quite a few times in my IT career, replace the cable, problem solved. I've also seen Ethernet ports fail, rare, but it happens. I tend to replace my cameras when the next gen of higher resolution cameras become affordable for my budget. Over the last...
  22. kklee

    Sentry Server Error

    Working fine for me, no sign of 12002 errors in my BI log.
  23. kklee

    Conversion on network (UNC) Aux

    The substreams are used for console viewing and motion trigger. The actual captured video clips utilize the main streams, so they're full resolution. It's an easy configuration change, the hard part is figuring out the sub stream URL, but that should be easy to find for a Dahua camera. You'll...
  24. kklee

    Conversion on network (UNC) Aux

    Unless you need to have the BI overlays, turn off the re encoding for archiving. I've configured my cameras so that the text and time overlays that I want are done in camera, so I don't need to use the BI overlays at all. This allows me to archive the BVR files as MP4 on a NAS without re...
  25. kklee

    What is this red line in the Motion Trigger window preview?

    It had me confused for a while when it first appeared, then I did some poking around in the motion settings and figured it out. I can't find any mention of it in the Help file, although the screen shot in the Help file shows the red bar. I guess Ken hasn't gotten around to updating that bit yet.
  26. kklee

    What is this red line in the Motion Trigger window preview?

    It's a graphical representation of the "Object Travels" setting under the Object Detection window. The larger the number, the longer the line. It's a nifty way to show you how the setting translates to how far an object has to travel in the image to trigger motion.
  27. kklee

    Blue Iris And Synology

    Glad to hear you're on your way to sorting things out. Great advice from the other posters. Keeping it simple makes it much easier. If everything's on a local network behind a firewall and you have antivirus running on Windows, you should be pretty safe, no need for FTP, it adds unnecessary...
  28. kklee

    Blue Iris And Synology

    Please read through the built in documentation, there's a good description of how BI folders work. There are also lots of posts on the forum regarding how to use folders, but I'll give you a summary anyways. I'm using a Synology NAS for Archiving BI clips using the Stored folder definition in...
  29. kklee

    Motion rectangles on recordings.

    I was seeing them in the Android app and the previews in UI3, but that went away after updating to 5.2.8.2. Here's what I found playing with these two settings with 5.2.8.2 on the BI console playback (I don't know what the behaviour was before this version, didn't get around to playing with it...
  30. kklee

    5.2.7.0 - RTSP sub-streams for high-MP cameras

    I've mentioned this somewhere else, but I though it may help here. I was in the same situation and could not figure out what the substream URL was for one of my cameras, googling didn't turn up anything for this camera. I used a free app called Onvifer on my Android phone to find the...
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