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    Not sending alerts when it triggers a person

    Any update on this?
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    Not sending alerts when it triggers a person

    Is there not yet a way to have every frame sent to you saved in BI? Having to email you to see what frame I sent you (actually BI sent) is really a** backwards. You do know this will help us adjust settings on our side, cause less useless frames sent to your severs, improve overall accuracy...
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    5.0 Upgrade Missing Sentry ID

    That's good news. I might delete everything reinstall 4.0 and run a restore. Then try to upgrade again and find out if its really true. There was several other things that were getting deleted also. Hope they fixed everything.
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    5.0 Upgrade Missing Sentry ID

    Blue Iris v5 clearly has issues on transferring everything over. Like I said Sentry wasn't the only thing I lost. But I didn't loose the BI registration or Cameras. Which if I would have clicked YES I would have lost alot more. But clicking no only saves half the settings. I found that leaving...
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    5.0 Upgrade Missing Sentry ID

    That is not correct. I made sure to press NO on that pop up during the uninstall. Also I have two installs and it happened to both. I have sent email to your support with both the old and the new ID's. 90% of all my settings, cameras and everything stayed the same on both machines. But Sentry...
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    5.0 Upgrade Missing Sentry ID

    This is not fixed. I just upgraded from 4 to 5 (latest full install on BI website as of 6/3/19 5.0.0.43), I pay for Sentry and my ID was gone after update and delete of BI4. I unchecked sentry in one of the cameras now on BI5 and then recheck back on and now it said I had a 15 day trial and gave...
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    Your thought on the new feature: Daily Smart Report

    These Daily Alerts should not be emailed! They should go to Blueiris and Stored in a folder for a set period of time that we get to choose. We should then be able to view the Daily Image or Video in Blueiris if we choose to. I should be able to go back a day, week or month if I choose to...
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    Vehicle detection....

    Any update on vehicle detection? I have missed reports of people pulling in the driveway then getting out and walking up to the house.
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    BI + Smartthings & or Sonos

    I ahve Blue Iris and Sonos do this. I have used vera in the past and now use HomeSeer. Both Home Automation systems offer plugins for BI and for Sonos, but I have virtual motions in my home automation system and in the Blueiris Alerts tab of each camera I use it to run an Http command to set...
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    Sentry User Feedback

    I agree, but that support is better off directed at BI not at sentry. Right now Sentry is reporting back to BI but the options your asking for should be in BI under alerts. I too would like to set different alerts depending if Sentry detects a human or if BI Detects motion. Now if your hoping...
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    Sentry User Feedback

    Yes, that can and was happening up until last Friday (4-5-19). You can tell if this is happening by looking at your logs in BI. Also look for the motion logo in BI alerts. If the logo is there it thinks it saw a person. If the logs say something about 15sec time out then it means that sentry...
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    Sentry: 15s Timeout

    Its been happening every day but only the new update to BI allows it to be seen in the logs. Sentry servers are not getting back to BI within 15sec so BI fires the alert and logs it just incase.
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    Sentry User Feedback

    I'm getting the same timeout messages again today.
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    Sentry User Feedback

    I'm just curious how big of a problem this is and if you will be able to scale enough and be affordable. Right now you don't have many customers and we are still running into server overload issues. Failsafe of the 15sec time out is good but even if the servers respond in 10sec that is still...
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    Sentry User Feedback

    Sam, We appear to be having this same problem again. BI is falsely triggering and the BI logs are showing "Sentry: 15s timeout" Thanks, JIM
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    Sentry User Feedback

    Sam, Video clips are usually pretty large in size. Can you put in detail a bit more on what is expected when you say "Send email with sample clips by providing the start time of the clip with missed alerts". Maybe directions on how you want us to export from BI or compression or file size...
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    Vehicle detection....

    I do think more frames would also be ideal for several reasons, but I want to know when a car pulls in my driveway even if no one gets out. More frames would probley help with the times that sentry fails to detect a Human in a single frame. 2 or 3 frames would double and triple my chances of...
  18. I

    Vehicle detection....

    Any update on Vehicle Detection? This is a very important part for anyone that has a camera facing a driveway, street or anything else. Seems that a car pulls up motion takes a snapshots and is sent to sentry and it is rejected as non human then a person gets out of the car and walks up to the...
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    What is your experience with Sentry?

    There should be away to filter Sentry detected alerts in this list rather then scrolling down the "Alerts" list and looking for the icon.
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    Sentry User Feedback

    I'm not getting false positives anymore but rather I have alot of recordings with people in them but sentry is not picking them up. How do we submit them to try and figure out why its missing them?
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    What is your experience with Sentry?

    Yes, I think its great that in the cloud you can update and add features at any time (like lets say you add vehicle detection), but how is the end user supposed to know. There is no version or anything assigned and no change log or upgrade software on our end to know.
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    Sentry User Feedback

    What new features and When?
  23. I

    Error

    What is the update on this?
  24. I

    What is your experience with Sentry?

    Is it supposed to detect dogs? I have a Good sized dog in my Backyard. In test it does trigger from the dog which I thought it shouldn't. Maybe it only triggers when he stands up and walks on his two back legs drinking a beer?
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    Error

    What is: Sentry: Occupied & Sentry: Box
  26. I

    Error

    Thanks for the information. This needs to be all made more clear or have the option to be user definable in the Alerts section of BI. Currently I use the "Run a Program or Script" and the "Post to a Web Address" alert the most in Blueiris. So I have now learned that I am bypassing Sentry...
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    Error

    I don't know if this is on your end or Ken's but I'm not sure the purpose of Sentry telling me how to receive my alerts. Emails, text, and many more alert options are already part of Blueiris. I can choose which one goes to which users and more based on which camera what time it is and more. If...
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    Error

    I got an email back from Sentry saying they fixed my problem but left no clue what the issue was. Sure enough my next motion left this in the logs. Sentry: Thanks for using Sentry smart alerts!! It also has left this each time it was a false. Sentry: Alert cancelled
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    Error

    That is good info, I don't have any firewall problems that I can see. I also seem to think that everyone is getting this error not just one or two people which also leads me to believe that it's not on my side. I left a message on Sentry's Chat and they emailed me back an hour later with...
  30. I

    Error

    Not sure how you figure that? Does sentry only allow you to use BI pushalerts after it detects a human? Where do you set your output or alert coming from sentry after it detects a human? I see under trigger you have a check box to use Sentry input, but where is the output?
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