Do you have your agent exposing the web ui port? can you get to the webpage from the machine that is running the processor?
Also make sure your url is configured correctly in the processor settings
v4.0.0-alpha2 has
1. support for filtering for plates only seen 10 times or less.
2. upgrading to dotnet 6.0
It's just a preview for now, back up your database before trying it out if you want to test the new feature.
If you are running the windows executable (not docker) you will need to...
You might just have a docker issue with letting the container talk to the outside network. I'm using this on unraid so it's all configured for me. you can always try getting inside the container with shell and pinging stuff on your local network to see if it can see anything.
Or how many cars are you seeing per minute? I believe most of the current users only see a few a minute, I haven't stress tested this against multiple cars a second if you live on a busy road.
some of your webhooks are taking around 10 seconds to process
Executed action "OpenAlprWebhookProcessor.WebhookProcessor.WebhookController.Post (OpenAlprWebhookProcessor)" in 7523.514ms
It looks like the cloud isn't liking how long it is taking the processor to execute, and is timing out
--->...
if you want something more robust i made a tool that listens for those same webhooks and gives you a nice UI to view, complete with customizable alerts that can be sent via pushover also. OpenALPR Webhook Processor for IP Cameras
In the debug logs you pasted it looks like the rekor cloud is sending you a JSON structure the processor can't handle.
It has some extra information at the beginning of the payload:
https://support.rekor.ai/my/s/article/How-to-receive-data-with-WebHooks?language=en_US says it should have a...
ya going back to previous versions won't always work if a database migration has taken place during a release. narrowing it down between 3.7 and 3.8 helps though thanks :)
Unfortunately I don't have time to run through each release version to check to see when it failed. if you start with version 12, see if it happens or not, then do release 7 or 14 depending on the outcome etc, it should be pretty fast.
Try out v3.17.0-alpha6
Go to the agent settings page and enable debug mode.
Wait for a failure to happen.
Go to the logs page and download the failed logs
paste them in here and i'll see what i can do
upgrade to version 3.16.3 open up a screen with the log window open, then in another window start the scrape. grab the output of the logs and paste them here.
I'm trying to figure out why scraping isn't working for some people. i've added in some better error handling, previously scraping would stop whenever a plate from the list fails to process, now it will skip it. v3.16.3 if you want to try it out.