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    NVR 76xxNI-I firmware 4.1.54 corrupt zip file

    At the following URL DOWNLOAD PORTAL the file NVR_K51_BL_ML_NEU_V4.1.54_180621.zip (the Neutral version of the 20Mbytes file size) seems to be corrupt. Has anybody managed to get a valid firmware file?
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    2MP vs 4MP?

    The night vision quality has nothing to do with the resolution. It's all about the CMOS sensor used and specifically the size of the sensor and the size of each sensor pixel. The greater the sensor size, the better the night vision quality. The HIK 2335 which is 3Mpixels has much higher light...
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    Where is smart search?

    Through the web GUI you have to advance to the next event manually with the mouse and by enlarging the time scale for more accuracy. There is no smart functionality in the web GUI interface. The smart functionality is only available in the native (VGA/HDMI) interface of the NVR.
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    HIK EXIR = HIK "low light"?

    When the camera is in day mode the infrared red LEDs (EXIR or conventional) are turned off completely. So IR makes NO difference in day mode.
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    Is DS-7616NI-I2 good recorder ?

    I have written confirmation from HIK support that the NI-I series of NVRs are of higher specifications and more powerful than the NI-K series NVRs. I run the 7616NI-I2/16P with 13 cameras 2CD2335 and 1 2CD2342 at full quality settings recording continuously all the cameras with two hard disks...
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    DS7608NI

    Restore the device to the factory defaults and start again the configuration from the beginning. I have found that a lot of problems with the emails problems triggered from the events have been fixed with this method. Do not ask or look for an explanation (even if there is). Just try it.
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    questions regarding line detection - min/max rectangles

    The same questions from the OP also apply to the "intrusion Detection" smart event. Should the min and max rectangles be drawn within the boundaries of the intrusion area or not? Is there a relation of the min and max areas to the area of the intrusion area with to respect to triggering the...
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    What is the meaning of the "Record/Capture Error" exception message?

    I have an NVR 7616NI with 12x2CD2335 cameras connected on the internal PoE switch of the NVR. All is working more or less OK. All camera are configured to record continuous in the NVR and also locally in their local SD memory card. Also various intrusion detection and line crossing events have...
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    Cameras suddenly turn-off

    You should also consider temperature related problems. They cause instability to the connection of the camera to the network although the camera is powered properly and in many cases the camera internally works fine. I have a few cameras which have this problem and the camera internal SD card...
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    Please help - best setting at night on 5MP IP Cam DS-2CD2155FWD-I

    Your brightness setting is too high and the highlights on the car bonnet and windscreen are burned. Reduce the brightness and play with the WDR. In the WDR settings for firmware version around 5.5.3, there are three options. OFF, ON and AUTO. The Auto setting with a value of around 20 has very...
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    ivms-4500 Error Code 8200 - DS7608NI-E2 with DS-2CD3145F-I

    I had the same error code from the iVMS4500 smartphone app from all of my mobile devices for one camera that used to work properly. After a lot of messing with firmware downgrade-upgrade of the camera and the NVR, a simple camera restore to defaults eliminated the 8200 error. Go figure!!!!
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    Set up Hikvision notifications

    @alastairstevenson My Bad, I misread your "... single-camera view... ". I agree with you. Only in the NVR GUI interface. Unfortunately they do not have it in the camera GUI as well.
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    Set up Hikvision notifications

    @alastairstevenson On the camera GUI of the 2335 with firmware 5.5.3 at the playback view, there is no "swizzler" at the bottom left of the screen to select what event type to show at the timeline. Can you please post a picture of what you see and specify camera model and firmware?
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    New G1 Platform cameras firmware 5.5.3 and 5.5.4

    There are two versions of firmware 5.5.3. One has build date 171018 (18 October 2017) and the other one has build date 171025 (25 October 2017). The file contents are different. I do not know the differences. @Tolting -----Colt Acres Did you have any problems with the live view with the firmware...
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    New G1 Platform cameras firmware 5.5.3 and 5.5.4

    On the March 9th, 2018, at the European portal a new(er) version of the 5.5.3 firmware build 171025 has been issued. Also a newer version 5.5.4 build 171206 (the same as the one published at the UK portal) has been posted. There is another thread confirming live view problems from some users...
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    DVR no longer send emails for motion detection

    @fcis I assume that you are using the same gmail email account to both send and receive. Have you tried to log in to your gmail account through a web browser? Was it successful or not? I also have the same email configuration and the same problem with the NVR emails but I do not have email...
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    Firmware 5.5.4 from UK portal for G1 cameras like 2CD2335FWD-I

    In general as I said the web components version does not cause any problems.
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    Firmware 5.5.4 from UK portal for G1 cameras like 2CD2335FWD-I

    I simply upgraded (in fact downgraded) from 5.5.4 to 5.5.3 firmware through the web gui interface of the camera. Downgrading between the various 5.5.x versions is allowed. Downgrading from 5.5.0 to lower versions is not allowed.
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    DS-2CD2335FWD-I with DS-7616N-E2/8P NVR

    Select the -Ix series not the -Ex series. The E series are lower specified hence slightly cheaper. The -I series are more future proof.
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    Firmware 5.5.4 from UK portal for G1 cameras like 2CD2335FWD-I

    Oops I am not alone. @FrankMCN Welcome to the club!! Have you found any solution?
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    Firmware 5.5.4 from UK portal for G1 cameras like 2CD2335FWD-I

    @alastairstevenson I tried on windows 7 and windows 10 computers. I tried various web components versions like the one you mention that comes with the latest 5.5.4 firmware, or even the 3.4.96 that comes with DS-7616NI-I2/16P. Eventually I rolled back the camera firmware to 5.5.3 and kept the...
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    Firmware 5.5.4 from UK portal for G1 cameras like 2CD2335FWD-I

    In the UK portal there is a new firmware version V5.5.4 171206 for G1 cameras like the popular 2CD2335. It has a new web components version. I have the following problems. The live view of the camera shows properly through the VGA/HDMI interface of the NVR, BUT it does not show OK through the...
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    DS-2CD2335FWD-I users thoughts

    The cam settings are independent from the NVR settings. Therefore you can define Smart Events at the camera without defining smart event at the NVR. However if you define a smart event at the NVR, then the settings are transferred to the camera smart event settings. The NVR settings have higher...
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    3 MP WDR Vari-focal DS-2CD2H35FWD-IZS

    Any image comparison posts?
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    NVR_V4.1.10_build171031

    @Diaz What do you mean by "... with one controller"?
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    NVR_V4.1.10_build171031

    @Paul Diaz: Is it possible to post pics of the new firmware menus? Did the upgrade keep the existing configuration of the NVR and the cameras? Did you have to change or reenter the NVR password?
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    What is Packet time in HIK NVRs?

    In the HIK NVRs at the configuration>Storage>Advanced Settings>Other there is an option of "Packet Time". What is this setting?
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    How to see motion moves at NVR playback?

    No problem. Use the free no-ip DDNS.
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    How to see motion moves at NVR playback?

    We have to be the wizard Merlin to figure out the HIK functionality!!! Thank you Alastair.
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    Recommendation for Hikvision DS-2CD2385FWD-I + DS-7608NI-K2/8P

    The K series NVRs are lower specifications NVRs than the I series. I was told this officially from the HIK support.