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  1. RyanODan

    NEW 1080P Wifi Video Doorbell!

    @Amgclk65 After you install the new firmware do a completely factory restore/reset on the doorbell (dont skip any steps): H Series Doorbell Camera Quickstart Guide - Nelly's Security After that's done go through the setup process again: H Series Doorbell Camera Quickstart Guide - Nelly's...
  2. RyanODan

    NEW 1080P Wifi Video Doorbell!

    Oh wow, are you sure you didn't downgrade? That's not the newest. Here's the newest version 171218. (12-18-2017 build date): Box
  3. RyanODan

    NEW 1080P Wifi Video Doorbell!

    Which firmware did you update to?
  4. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    The app's motion detection settings are a lot less accurate than ivms-4200 or the web interface.
  5. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Hik-Connect will let you set motion zones.
  6. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    You should be able to log into one of the other apps is what @breakfast247 is saying. So yes, you do have other options: Hik-Connect, Guarding Vision, Guarding Expert and iVMS-4500 to name a few.
  7. RyanODan

    Hikvision camera admin password reset tool

    Have you tried other firmwares? Try the one it initially came with, which is usually listed on the sticker on the bottom.
  8. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Ive been getting the same error today too. It appears they may be segmenting the servers so you're only allowed to log into the server you originally signed up on. That's a guess though.
  9. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    @alienatsf After you first install Hik-Connect you have to select your country otherwise I don't believe it will work.
  10. RyanODan

    Hikvision camera admin password reset tool

    I've found trying a different firmware sometimes works to get past that error. Which firmware are you trying to install?
  11. RyanODan

    3MP & 4K Smart Camera Closeout Sale!

    These cameras were reduced in price again to below our cost. All of them have Smart Features including people counting, scene change detection, missing object detection, face detection, and lots more. If you are looking for a new 4K/Smart camera that is loaded with features you won't get a...
  12. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Try admin+verification code. EX: If verification code on doorbell is ABCDEF. Then your password would be adminABCDEF.
  13. RyanODan

    Mini outdoor PTZ : DS-2DE4A220IW-DE

    If it has an "i" in the model number it has infrared.
  14. RyanODan

    Hikvision IPC Firmware 5.5.0 - released 24 Sept 2017

    No, I haven't experienced that. What do you mean when you say "not being able to maintain an IP"? Is it changing to a random IP or resetting to a specific IP? Why not just set the IP static AND have the reservation in your router?
  15. RyanODan

    Hey Shola, You need to contact Hikvision or EZVIZ to remove the serial number from the email...

    Hey Shola, You need to contact Hikvision or EZVIZ to remove the serial number from the email address. There is no other way around this unless they know their email address they used when registering. If they remember their email address you can get the password reset by going to...
  16. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Is it working good? If so, leave it. If you're having issues that a firmware may fix, then try the new one.
  17. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    That's typical of ONVIF. Expecting ONVIF to work perfectly with every little thing is definitely expecting too much. While ONVIF is a life saver in some cases, even during then, it's hit and miss on what will work and what won't. Glad to hear you figured out a workaround @Weasel @iakov...
  18. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Which firmware do you have installed? Have you tried contacting the person you got it from?
  19. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    @iakov Actually, they do make great products and definitely are the leading manufacturer of surveillance equipment currently. You must be looking at the wrong spec sheet if you see WDR and yours doesn't have it. Keep in mind they have different versions of the doorbell. What does the spec...
  20. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Currently the firmware has the majority of those settings disabled. As far as I'm aware there's no way around it.
  21. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    I'm looking forward to hearing how the wedge worked out for you.
  22. RyanODan

    Mini outdoor PTZ : DS-2DE4A220IW-DE

    Hope this helps.
  23. RyanODan

    Mini outdoor PTZ : DS-2DE4A220IW-DE

    lol...unfortunately not. I was sent that picture. If you have your PTZ just open it up and look inside.
  24. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Through the app on your phone, EZViz website, or ivms-4200.
  25. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    Welcome to IPCamTalk @drachen. Most likely your transformer is the culprit causing your chime to continually go off, doorbell specs state 16VAC to 24VAC: 2018-04-24_0839 Here's one we've used with success...
  26. RyanODan

    Mini outdoor PTZ : DS-2DE4A220IW-DE

    It's the part that's highlighted in the picture. The original piece is a small metal piece. The baffle is black plastic. I don't, I imagine it's a specialized piece. She probably will though.
  27. RyanODan

    Onvif Compatible Doorbell Cam

    We've contacted Hikvision multiple times regarding the most common issues we've had reported. We haven't received an ETA on the release of a new firmware yet.
  28. RyanODan

    Mini outdoor PTZ : DS-2DE4A220IW-DE

    There's a piece that needs to be replaced called a "baffle". Contact whoever you got it from to send you the part. It's easy to replace.
  29. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    We don't customize the firmware at all. It's Hikvisions OEM firmware which I believe all unbranded (LaView, Clare, LTS, Nelly's)doorbells take. Most likely the Hikvision USA "branded" doorbell will take a different firmware specific to it. Nice Cliff Notes btw!
  30. RyanODan

    Sweet! LTS is releasing an ONVIF compatible doorbell with SD card slot and 940nm IR

    The only way, currently, to set a static IP on the doorbell is by MAC reservation. Guide attached for those who don't know how to do it.