Is BI acting weird for anyone else? one camera sees a truck other 3 cameras see nothing?

Joined
Sep 19, 2015
Messages
956
Reaction score
1,217
Location
Naples Fl
it started a day or two ago. we have the latest updates and nothing else has changed
 

Old Timer

Known around here
Joined
Jul 20, 2018
Messages
1,352
Reaction score
2,946
Location
I'm ok
Have you rebooted Windose?
Some times updates will mess with memory and disk access, this can mess with blueIris.

Next would be using VLC to log into cameras, bake sure they are working properly.
 

IAmATeaf

Known around here
Joined
Jan 13, 2019
Messages
3,311
Reaction score
3,298
Location
United Kingdom
Maybe a pic or 2 of the various cams with truck and without might help? Otherwise I’m out of ideas.
 
Joined
Sep 19, 2015
Messages
956
Reaction score
1,217
Location
Naples Fl
I thought I had fixed it when I ordered another netgear GS108PP unmanaged switch and another 90 watt POE injector for the Hikvision speed dome because as soon I i ordered it the problem stopped. well today we got some rain and it started up again.
in this print screen the car is in 3 different locations. but because of the rain I will have to wait to change out the switch and POE so maybe tomorrow or Sunday
View attachment time warp.mp4
 
Joined
Sep 5, 2015
Messages
662
Reaction score
484
I thought I had fixed it when I ordered another netgear GS108PP unmanaged switch and another 90 watt POE injector for the Hikvision speed dome because as soon I i ordered it the problem stopped. well today we got some rain and it started up again.
in this print screen the car is in 3 different locations. but because of the rain I will have to wait to change out the switch and POE so maybe tomorrow or Sunday
View attachment 190245
I noticed this problem within the past year or so. This issue seemed to only affect cloned cameras. When a camera that has a clone reboots or drops off the network, the second or "cloned" camera in BI will stop responding when the camera comes back online. Rebooting the BI computer will solve the issue, but the problem will come back when a camera disconnects and re-connects.
 

bp2008

Staff member
Joined
Mar 10, 2014
Messages
12,678
Reaction score
14,032
Location
USA
@Coldair 5 of your cameras in that clip are frozen since almost a minute before you started recording that screen capture. See the timestamps.

I suspect something in Blue Iris's code for creating an alert or clip is hanging up waiting for something that wasn't supposed to take any time at all, and stalling the entire video rendering pipeline for the affected cameras. It happens rarely on my system, rarely enough that I haven't been able to really investigate. I couldn't even tell you if the clips it was trying to record at the moment of the freeze are okay or if they also freeze at that spot. The live view always unfreezes at about the time when the clip would stop recording anyway (so within 15-30 seconds on my system).
 
Joined
Sep 19, 2015
Messages
956
Reaction score
1,217
Location
Naples Fl
I did not pay attention to that, but what is really odd was it had been working pretty well so much so I was going to contact support and have them install Ai to gut down all the alerts caused by shadows and trees moving in the wind.

the other thing is it happens at random times and with random cameras
 

digger11

Getting comfortable
Joined
Mar 26, 2014
Messages
368
Reaction score
376
@Coldair what do you have defined as action items under the Camera Settings>Alert>On alert... on the cameras where you have seen the problem?

Mine run curl to send an API request to Pushover.
 
Top