Yes! Probably that's the best thing to do. I think that may be the firmware's faul. Since I have the 2.202.0000.1.R, build : 2017- 1- 5 and the camera was launched in 2015, maybe only previous firmware had the setting that I need. I couldn't find anything in this respect on Dahua's sites, so...
I couldn't tried that, because the shutter interface only allow me to select 0 - 20ms.
I tried to lower the frame rate in the video section, but of no avail.
Hey guys!
I have a Dahua ITC237-PW1A-IRZ - ANPR camera in good working condition.
My problem is that in the user manual they stated shutter speed is down to 1/12.5s , but in reality I can't get lower than 1/50s.
Any idea if this is a firmware version related problem or is something else?
Thanks!