Recent content by peterdevon

  1. P

    Support question

    ...except if a bug/security issue emerges or updates to e.g. the operating system impact on functionality?
  2. P

    Support question

    I agree it is a not a lot of money. However, I'm finding more and more software is moving to a pay annually model and my annual outgoings are rising, compared to previous years. It used to be the case that for most software I bought, I could make the decision of when to upgrade to a new version...
  3. P

    Support question

    If after a year of purchasing a new version and you don't take out a support option and it is discovered that there is some kind of bug / security issue, presumably you won't get an update to address these?
  4. P

    Support question

    Thank you for the clarification.
  5. P

    Support question

    When you refer to "software updates", does this include both interim updates e.g. 5.3.3 to 5.4.4 AND major update releases e.g. V4 to V5? In other words, is it compulsory to have a support plan in order to receive the interim updates?
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