Recent content by nar1117

  1. nar1117

    blueirissoftware.com website down (2023.07.07)

    I save everything too, so I looked for my most recent code, but the only one that was sent to me via the mycommerce payment system was my original purchase from a couple years ago. It seems as though the “subscribe” function for the maintenance cost does not send a receipt/updated license after...
  2. nar1117

    blueirissoftware.com website down (2023.07.07)

    Many thanks! I missed that post. I will reach out to support.
  3. nar1117

    blueirissoftware.com website down (2023.07.07)

    Hi all, first post here after troubleshooting like lots of other folks. I have deactivated my BI instance, re-activated it with my license key, and tried to re-activate my active maintenance plan. Unfortunately, BI flips back into Eval mode within a few seconds after activation. And, entering...
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