Recent content by mscrocchi

  1. M

    HikVision PTZ DS-2DE7A425IW-AEB - 2 Weeks in and Struggling with Events

    I tried higher values and found that if a second smart event was triggered, it was ignored as the “timeout” from the first event overlapped with the second and the second event is ignored.
  2. M

    HikVision PTZ DS-2DE7A425IW-AEB - 2 Weeks in and Struggling with Events

    No idea, and the tech i was on with was not sure either. I keep tweaking the settings looking for better results. Sometimes I find when I make a change to one parameter it affects others or does nothing. I then restart the camera and the new values are then in effect. Not a perfect science.
  3. M

    HikVision PTZ DS-2DE7A425IW-AEB - 2 Weeks in and Struggling with Events

    Will send some screen shots over later tonight, it is not perfect but smart events are working better, my challenge is the area the camera is covering has some trees and large shrubs so I am tweaking constantly to see what works in the day and then also at night.
  4. M

    HikVision PTZ DS-2DE7A425IW-AEB - 2 Weeks in and Struggling with Events

    Hi all, I was on wtih Hikvision support with regards to the newer FW you shoed and after a coule of hours it was confirmed tht I caould load the newer firm ware. I have the US version of the camera so it was ok to update. I have successfully loaded the new firmware and are back to testing the...
  5. M

    HikVision PTZ DS-2DE7A425IW-AEB - 2 Weeks in and Struggling with Events

    Hi JohnFitz, I have the Firmware_V5.8.0_231109 firmware. When i goto the hikvision site it only displays the 231109 firmware. What is the url you used to get to the page with the updated firmware. Hikvision has so many sites.
  6. M

    HikVision PTZ DS-2DE7A425IW-AEB - 2 Weeks in and Struggling with Events

    I have a similar problem with a similar camera (DS-2DE7A432IW-AEB). I am trying to use smart event tracking Line Crossing event. I find that the camera will initally track and then zoom on the vehicle in the frame but it quickly loses the focus on the object and un zooms so the object is no...