Recent content by MrCourtney

  1. MrCourtney

    Video resolution in BI is different for 1 of 10 cameras

    Will do when I get home. Thanks
  2. MrCourtney

    Video resolution in BI is different for 1 of 10 cameras

    Hi Fenderman - If you're referring to the Image Format on the Camera Properties - Video tab - it has 1920x1080, same as the camera setup. AOI and Anamorphic are non checked. Thanks.
  3. MrCourtney

    Video resolution in BI is different for 1 of 10 cameras

    Anyone have some ideas? One camera (DS-2CD2332-1) in my 10-camera setup seems to be putting out 2048x1536 instead of 1920x1080. In other words the picture covers a lot more area than it should. So I swapped it with a camera from another location that looked correct. Now this one is showing the...
  4. MrCourtney

    What does "HW VA Not Compatible" mean?

    Good for you Fenderman. You're the *most* helpful person here and suffer fools poorly. I like that :-)
  5. MrCourtney

    6 of 10 cameras disappeared but show on iPhone

    That was it and I would *never* have thought of it. The cams are not PTZ so I ignore that setting but it was selected to one of three groups. Under interrogation (and lots of hugs) the granddaughter admitted to "just looking" at the cameras earlier. As usual Fenderman, you are the best.
  6. MrCourtney

    6 of 10 cameras disappeared but show on iPhone

    Anyone have any suggestions on this? BI has been amazingly stable on my system and I have 10 cameras going. Out of nowhere tonight the screen now only shows 4 of them. Checking with my iPhone app all 10 are there and live. Scratching my head on this one. Maybe the reg settings are messed up...
  7. MrCourtney

    Cameras drop off-line occasionally

    In my case I put in a second PoE switch and split the load between the two. Things have since sttled down. Of course that could be temporary. Who knows :-)
  8. MrCourtney

    Cameras drop off-line occasionally

    Pulling the connector and reconnecting at the camera restored the video. The POE unit is a top-of-the-line that's feeding only 2/3 of its rated output...but I still somewhat suspect it. Things age (like me) and poop out sometimes. I'm going to drop in a spare on the network and split the load...
  9. MrCourtney

    Cameras drop off-line occasionally

    You're correct, thanks. There is no access through the browser URL. An IP scanner shows that address as "dead". Thinking back I had tried this a couple of times when the other cameras dropped off with the same results but the camera than came back on its own later. Thanks for the help.
  10. MrCourtney

    Cameras drop off-line occasionally

    Thanks for the suggestions. Looking at BI with my iPhone app shows one camera off-line (no signal). This one has been down for about 12 hours. I'll fuss with the cable and see what happens. I'm suspecting the POE unit may be getting tired since almost every one of the 9 cameras has exhibited...
  11. MrCourtney

    Cameras drop off-line occasionally

    Hi - I have nine HKVision (bullet and turret) cameras connected to the latest version of BI. In the past week random camera have dropped off-line. They can stay "dead" (no signal) for an hour up to several days then pop back up. At one time 4 of the cameras were down at once but all came back...
  12. MrCourtney

    Setting Vacation Schedule

    Good to know. Thanks.
  13. MrCourtney

    Setting Vacation Schedule

    Fenderman to the rescue! Thanks. That wasn't covered (or I couldn't find it) in the BI help file. Setting the temp profile time to the long number seems best in case I have a reboot. Much appreciated.
  14. MrCourtney

    Setting Vacation Schedule

    I have a vacation profile set up. PC is on a fresh UPS. BIOS is set to restart after a power failure (in case it outlasts the UPS). Password removed so it will boot directly to the desktop. BI is set (and tested) to start up automatically after a reboot. Check for BI updates is *off* so it won't...
  15. MrCourtney

    Spider webs driving me nuts! Need advice on settings.

    The only real solution I've found is turn off the IR lights in the camera and install an external IR several feet away. The spiders generally will be attracted to that one and leave the camera alone.
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